us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Hollywoods Finest
It’s a pleasure to work with…

It’s a pleasure to work with professionals!

5
Date of experience: Oct 16, 2025
Cristobal Ramon
Excellent Customer Service

The lady hat helped me was professional and took the time to explain the charges to renew the yearly subscription

5
Date of experience: Oct 16, 2025
Mary
It is a great alternative to the…

It is a great alternative to the overpriced name brands. Does a great job and have had it for years

5
Date of experience: Oct 16, 2025
Wayne Guthrie
I used to do Cybersecurity consulting…

I used to do Cybersecurity consulting and ESET was my go to recommendation for individuals to be as safe as possible these days. The security provided by ESET, along with an understanding of social engineering is the best you can do.

5
Date of experience: Oct 16, 2025
KEN M.
I was just renewing my subscription

I was just renewing my subscription - but I encountered a lot of issues on the renew site - it kept telling me I had too many devices covered, then it told me I didn't renew. I finally got everything settled and my pc was covered and I was renewed! But the process was full of glitches!

3
Date of experience: Oct 16, 2025
Denise
Highly recommend

Technician was knowledgeable about what he was doing. He was on time he was courteous, professional mannerism.

5
Date of experience: Oct 15, 2025
Karen W
I love how responsive this company has…

I love how responsive this company has been to maintenance request and that they do not hesitate getting someone out here to take care of things. I can’t praise them enough for this.

5
Date of experience: Oct 15, 2025
eric
Quick and easy checkout and set up a…

Quick and easy checkout and set up a good payment plan for me. Ready to use again

5
Date of experience: Oct 15, 2025
Georgina
I had an amazing experience with zip

I had an amazing experience with zip, I couldn’t be happier thank you!

5
Date of experience: Oct 15, 2025
john
It went well

It went well

5
Date of experience: Oct 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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