us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Alice
The expected delivery was long.

1
Date of experience: Nov 21, 2023
Lee B
Solid quality products

Solid quality products with good online descriptions and prompt shipping.

5
Date of experience: Nov 21, 2023
Amanda Cruz
Excellent service at store

5
Date of experience: Nov 21, 2023
Darryl Longley
Super fast shipping

Super fast shipping, looks just like the photo

5
Date of experience: Nov 21, 2023
Kristi P.
I absolutely love the quality of the…

I absolutely love the quality of the hoodies but I wanted to exchange 2 of the 3 I bought and it said they would be exchanged if the product was available. I paid to send them back. I got them on sale. When items were returned the products were available online for purchase and have continued to be. I’ve been checking because they are Christmas presents. I got a refund instead of the larger sizes I requested. Now I have to reorder them and pay full price. I tried reaching out to Superdry but have received no response. This would be a 5 star rating if they would have done the exchange like they state they will do.

3
Date of experience: Nov 21, 2023
Vang, Teng
Fast shipping

Fast shipping. Loving my new winter coat!

5
Date of experience: Nov 21, 2023
Chad Petersen
Will hold your business checks past…

Will hold your business checks past their 6 day policy. Unprofessional/sarcastic support team. High processing fees.

1
Date of experience: Nov 20, 2023
Terrie Johnson
I love using my Square for any kind of…LOVE MY SQUARE

I love using my Square for any kind of sales I do! The ease of use is amazing. I've never had an issue with it for the 5+ years I've had it!!

5
Date of experience: Nov 20, 2023
Raymond Rosado
Customer service is nonexistent

Literally 5 minutes after placing my order I realized I chose the wrong color. I immediately sent a email requesting a color change to no avail. When I received a response I was told to just return at my expense and reorder the one I wanted. There if no phone number for customer service.

1
Date of experience: Nov 20, 2023
Vaughnia-Gaye Shirley
Love my jackettt

5
Date of experience: Nov 20, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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