us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jesse
Product style

Product style, quality, and price suit men of a certain age.

5
Date of experience: Nov 16, 2023
Michelle Burnham
I was trying to pay a contractor to do…

I was trying to pay a contractor to do work on my house. I had to use different credit cards as I did have all on one card. YOU permanently closed the contracts account and told him you thought he had stolen my cards. So his wife said use her square until he could get new account. Now you did the same to her. And I can't get my repairs done. Why didn't you contact me the consumer to verify. My credit cards contacted me to verify. So the problem is at your end. First time was beginning of month. Now it has happened again.

1
Date of experience: Nov 15, 2023
John Bloch
House Account Blues

Our business is a small retail ranch supply and grocery located in rural New Mexico. We transitioned to Square from a fifteen-year-old Microsoft RMS platform. From an operational perspective, Square is a tremendous asset for retail sales, time clock management and back office accounting, with one exception; house accounts.Our account customers may or may not have a cell phone or an email account. They may come in and make a cash payment, write a check or give us a credit card to pay all or some of their account balance. None of these transactions can be posted to their house account.The onboarding tutorial did not go into detail regarding house account payments.It has taken us six weeks to devise a work around to get our ledger and house accounts balances up to date. It is laborious and requires external spreadsheet accounting.We ae looking forward to improvements in house accounting.

3
Date of experience: Nov 15, 2023
K&M Graphics
I enjoy the convenience square has to…having my customers at ease with ordering an payments

I enjoy the convenience square has to offer I can take payments anywhere i go My customers don't have to worry about what type of payment they can use Mostly any payment types are offered

5
Date of experience: Nov 15, 2023
R and M Sports Zone
As company that I have had great…

As company that I have had great experiences with there customer service as well as their financial support

5
Date of experience: Nov 15, 2023
Martin O'Flynn
I purchased a sweater and some…

I purchased a sweater and some overcoats online. I wasn't sure of the overcoats fit and size, and because the material can affect the size, I purchased 3 colors, to see if I liked any of them. I tried one on at a store but they didn't have the colors I wanted (the store not having the full range of sizes and colors would be something I'd mention that wasn't good). Unfortunately, the fit of the coats wasn't quite right, so I decided to return them. The returns portal was having a problem, but once notified, that was fixed over thanksgiving. I processed the return and dropped the coats off at a store, which was quick and easy (even over thanksgiving weekend, when they were very busy).I kept the sweater I purchased. It fits great and is good quality.

4
Date of experience: Nov 15, 2023
David Lee
Return portal doesn't work but customer support is great

Your website/portal for returns doesn't seem to work (some technical bug?), but your Messenger customer support is responsive and helped me with the return quickly and efficiently. I appreciate that.

4
Date of experience: Nov 15, 2023
Nicholas Berenguer
The delivery was fast

The delivery was fast. Came in time for the New York weather. Favorite brand when it comes to staying warm.

5
Date of experience: Nov 15, 2023
Gio Blackwood
W jacket w service

5
Date of experience: Nov 15, 2023
Alexandra Roskie
1 Year of Wear Review

1 Year of wearing these boots pretty much 5-6 days a week, here's the review on how they held up. Note that these boots were dry brushed cleaned and the leather oiled at least 1-2 times a month depending on how dirty the jobs were as general up-keep. I work as a plumber in a more rural area, so these boots have been subjected to standing water/mud/food & chemical greases/glues/human&cow feces. Comfort and fit were 5/5 right from day one of wearing to the time of writing this review.Toe cap on left boot starting to peel/detach from boot, and bottom sides of soles starting to detach a little bit as well, which does allow water to seep in a bit faster than normal. Outside treads on soles still in good shape, have saved my feet from several good sized nails.Inside wear and tear better than expected, back heel cup wore through the top fabric layer to bottom plastic(?), but still comfortable. Fabric inside safety toe wore through to rubber coating on underside, but again, still comfortable and not sharp/abrasive unlike some other brands that's done that on me. And the safety toe is ACTUALLY WIDER so it fits across all my toes instead of cutting into my little toes- so if you get a wide fit on your boot the toe box is also WIDE.Leather around the outside on the widest part of my foot has started to crack a bit.Still have the original laces which have held up amazingly well considering!Would buy again, and recommend. My only complaints were that the boot doesn't have any pull tab in the back to assist getting on, and that I wish the company made their 8" boots with the bump toe cap as well because often times the water levels go higher than 6" and a taller boot would be ideal for those times

4
Date of experience: Nov 14, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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