us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

MICHAEL J TANDY
Love the calendar

Have been using this calendar for over 5 years...everyone loves the size and contentMakes a thoughtful gift...buy and give away 100 each year.

5
Date of experience: Oct 12, 2025
Sakeenah Sadrud-Din
Your customer service needs an overhaul.

4
Date of experience: Oct 12, 2025
KATHRYN
The order was easy to place and the…

The order was easy to place and the artwork was easy to approve. Product looks nice and received promptly.

5
Date of experience: Oct 12, 2025
DEBRA FRANTTI
Quality Control Needed

I've been ordering yearly from Pens.com for the calendars I send out to my clients. I've been having issues the last few years with not receiving enough envelopes. It happened again this year. I was short 25 envelopes again plus I have 19 bad calendars (where logo writing is smudged, etc.). I've been working with someone and hope to have the additional envelopes received in time for me to do my mailing...Very Frustrating. Quality control needs to be better.

2
Date of experience: Oct 12, 2025
Vincent Njong
My was not exactly what I wanted and…

My was not exactly what I wanted and when I talked with someone at your office she was not very professional

1
Date of experience: Oct 12, 2025
Fred Hungerford
took over two weeks for delivery

took over two weeks for delivery. was not expecting a tariff charge.I do like the color and feel of the pens.thanks, Fred

4
Date of experience: Oct 12, 2025
Tina K
You guys are always great!

You guys are always great!! Polite and helpful...

5
Date of experience: Oct 12, 2025
Michele
GREAT VALUE & GREAT PRODUCT

5
Date of experience: Oct 12, 2025
Kevin Hessing
I didn't get the font I wanted but good…

I didn't get the font I wanted but good pens.

4
Date of experience: Oct 12, 2025
Vincent Buffone
Easy website to navigate

Easy to use internet to order pens. Looks great! It’s what I expected.

5
Date of experience: Oct 12, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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