us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

JOSEPH DOLIVEIRA
Disappointment

Disappointment, misrepresentation and lies

1
Date of experience: Oct 11, 2025
Shelley Laub
Your pens are very nice

Your pens are very nice, however passing "tariffs" onto your customers is insane, and the prices just keep going up and up. Small businesses are hurting.

3
Date of experience: Oct 11, 2025
MICHAEL ROACH
Easy to order

Easy to order. Product quality is excellent. Product arrived on time.

5
Date of experience: Oct 11, 2025
Brian E Reilly
Easy to custom order items

Easy to custom order items; material of shirt is good quality; helpful representative

5
Date of experience: Oct 11, 2025
Linda
Love my customer service rep Jada

5
Date of experience: Oct 11, 2025
customer
Who we are.

Loved the notebooks. Could have the writing a little larger and more space for a Logo over the writing.

3
Date of experience: Oct 11, 2025
Leah
Quality product

Easy ordering process, quality product, and great price.

5
Date of experience: Oct 11, 2025
Guest
Efective comunication by email

Efective comunication by email. afordable prices and great products

5
Date of experience: Oct 11, 2025
Reggie Scott
I like the price and turnaround time, but...

I like the price, the turnaround time, I like the quality of the pens, and I like that I could print two-three lines of text. Overall-great! I didn't like how blur-ish the print on the pens were. I had a brief moment of wondering if I wanted to pass them out. Though it was brief, it did cross my mind. I wish it looked as clean and sharp as the image being displayed during my online order. But overall, I would use pens.com again for quick branding purposes.

3
Date of experience: Oct 11, 2025
CHARLOTTE MCRAE WILLIAMS
Timely delivery

5
Date of experience: Oct 11, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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