Review Time
This company is a scam. I ordered a coat in January and never received it. After multiple attempts to contact customer service, I was told by a representative that they would send a replacement for a lost coat. I do not recommend buying anything from this company.
The Company is a scam, have been doing back and forth from a month or a free 30 days return which their website says, but the company initially denied return as there is no damage but subsequently asking to send it to China when the Company is based out of Netherlands. The return label per t&c is to be provided by the company but they have refused to do so and blocked my email communications with them. Absolute sham and fraud company
Caveat Emptor! Valenti does not appear to be a legitimate business. My experience suggests it operates as a deceptive outfit based in China, using a European-sounding name to mislead unsuspecting customers. Deliveries may take 3–4 weeks, often resulting in low-grade, substandard products. Disappointed buyers like me, are then directed to return items to an obscure address in China—an inconvenient and costly process. Consumers are strongly advised to report this company to appropriate law enforcement and consumer protection authorities.
Ordered shoes from them, thinking it’s from a European outlet. Far from it, they are cheap Chinese knockoffs. They are drop shipping these items. You rather purchase from Temu or Shein for super cheap price then these guys that are ripping people off. The delivery too over a month to come, so that just shows there authenticity's. Not even going to bother returning them as it’s not worth my time and effort to pay for return. DO NOT BUY FROM THEM.
Disgusting conning company.Order placed over a month ago and chase chase chase, no despatch date given, nothing. Would not allow cancellation or refund. Feel stupid that I did not think to research this company before buying, hey ho, lesson learntPLEASE SAVE YOURSELF THE HASSLE AND STRESS, BUY FROM A GOOD REPUTABLE COMPANY.
Claim your business profile now and gain access to all features and respond to customer reviews.
