Name: vault.insurance
Telephone: 8443682858
Rating: 4.2

Lottie Barnes Guest

2 years ago

Vault worked well with my adjuster and…

Vault worked well with my adjuster and worked out a satisfactory outcome with my claim

Date of experience: Jul 06, 2023

Bernie Coleman Guest

2 years ago

Incredible experience

Incredible experience. Derek Franks is first class in every way. Incredibly responsive , on top of everything. Couldn’t ask for more.

Date of experience: Jul 06, 2023

Franklin Morris Guest

2 years ago

Quick Response

Quick response, no hassle…worked to help get the issue addressed. Couldn’t ask for much better.Very disappointed to learn that our coverage will now be dropped as they are exiting the market we are in.

Date of experience: Jul 06, 2023

Riley Boucher Guest

2 years ago

Prompt service

Date of experience: Jul 06, 2023

Robin Guest

2 years ago

Great experience with our claim

We recently had a crack in the windshield of our car which required it to be replaced. Since newer cars now have this blackbox located on the windshield behind the rear view mirror, and knowing this would have to be removed, reinstalled and recalibrated once the new windshield was installed, we were concerned that not just any glass company could properly recalibrate the blackbox. The dealer we bought the car from recommended a particular company to do the windshield repair and blackbox recalibration. We contacted Vault, told them of our concern, and asked if we can use the dealer recommended glass company. Vault agreed. So we had the windshield replaced and submitted the bill to Vault, who quickly reimbursed us. We were extremely pleased with the entire process to get the windshield replaced - from first contacting and dealing with the friendly Vault claims people to quickly getting reimbursed.

Date of experience: Jun 22, 2023

Lionel Barnes Guest

2 years ago

Prompt

Prompt, professional and good outcome.

Date of experience: Jun 12, 2023

Jerry Carter Guest

2 years ago

Terrible company

Terrible company. Avoid at all costs.

Date of experience: Jun 12, 2023

Noel Ross Guest

2 years ago

Vault cancelled my HOI policy and…

Vault cancelled my HOI policy and didn't properly notify me even though I had made up to date payments. Shady company, this will be reported to my states insurance department regulators.