vault.insurance

4.2
4.2 Based on 160 reviews

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and p...

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Average Rating

4.2

/
5

160 Reviews

5 Star
76%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
19%

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Review Time

Marsha Brooks
Great insurance company

Everyone at Vault is very knowledgeable, friendly , prompt and a true pleasure to have as insurer. Can only highly recommend!!

5
Date of experience: Jun 02, 2023
Harrison Ross
Great customer service

Prompt attention. Fair estimate. Fast progress and payment.

5
Date of experience: Jun 02, 2023
Kirstin Harris
The Service Line endorsement is a joke.

The Service Line endorsement was subrogated to another firm that underperformed their responsibility under my insurance. They were not responsive, provided no verification and simply denied my claim under the presumption that since I couldn't prove otherwise, the service line was older than 50-years. They had no facts or evidence, took no initiative even though it is highly unlikely they were correct. Neither they, nor Vault responded to our request to reconsider the claim.

1
Date of experience: Jun 02, 2023
Gox_TheNick2810
Golf size hail damaged our…

Golf size hail damaged our roof-verified by two independent engineers and two roof contractors. Vault refuses to pay the claim. Then cancelled us. We have major damage inside our house now because the roof damage was not repaired and is now leaking inside. Shame on VAULT. Don't believe their hype.

1
Date of experience: Jun 01, 2023
WR41
Car Accident

Speedy and very helpful response of Vault's people

5
Date of experience: May 23, 2023
Richie Walker
Quick service and claim processed quite…

Quick service and claim processed quite easily.

5
Date of experience: May 23, 2023
Nora B.
Prompt. Personal polite

Prompt, personal, polite

5
Date of experience: May 22, 2023
Carolyn Turner
Responsive insurance company

The process was extremely quick and seamless

5
Date of experience: May 22, 2023
Jaime Hughes
Vault is one of the best insurance…

Vault is one of the best insurance companies we have worked with. Their customer service is top quality and the coverage cannot be rivaled. I highly recommend Vault to cover your high value assets.

5
Date of experience: May 22, 2023
Kate Parker
Lost earring

My wife lost one earring while at a luncheon club event. I notified Vault, got an estimate for the replacement earring from the jeweler who sold me the original pair, and we reimbursed by Vault all within about a two week period. The process was easy, pretty quick, and painless and required no "follow-up" or "prodding" calls or emails. I am very happy and completely satisfied with the results and the overall claims experience.

5
Date of experience: May 15, 2023

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Business Details

  • Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.

  • email info@vault.insurance
  • call 8443682858
  • language https://vaultinsurance.com

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