vaux-spares.co.uk

3.9
3.9 Based on 121 reviews

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Average Rating

3.9

/
5

121 Reviews

5 Star
70%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
29%

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P0mmesPeter58
On the 6thof April bought a rear light…

On the 6thof April bought a rear light for jaguar and they sent email on the 7th to confirm part had been sent and will be with uswithin 2-3 working days, then received a text saying it would be delivered on the 8th of April, but it did not arrive so phoned DHL the courier company and they said they hadn't actually received the part to deliver to us, so phoned vauxspares for them to say DHL have got it and it must be at a different warehouse and it will work it way to us by Monday 12th so waited again and last night decided to contact paypal to open a case to shimmy them along and phoned them this morning for them to say because we had donea chargeback they can no longer send us the part but they toldusit was sent last week!!just hope we can get our money back through PayPal now

1
Date of experience: Apr 15, 2021
Frederick B.
Do not use this company they RIP you…

Do not use this company they RIP you off. They take your money and say item is sent when it is not. 3 working days ? I ordered on the 6th now the 14th just hoping PayPal can get my money back. I have opened a case so just the waiting game now I suppose.

1
Date of experience: Apr 14, 2021
Lyndsay Lewis
Ordered parts for £305 about 8 weeks…

Ordered parts for £305 about 8 weeks ago. Parts were damaged in transit so they tried to find me spares - totally fine, accidents happen. The new parts were in wrong colour so I decided for a refund to avoid respraying. 4 weeks after original payment, nothing. 6 weeks later, nothing. 8 weeks later I finally received my money back. This is after about 15 phone calls over the last 4 months but I was always just fobbed off. Massive thanks to ray who finally sorted this out for me. This guy is the only good thing about the company.

1
Date of experience: Apr 08, 2021
Tony W.
Very good service

Very good service. Very fast at replying to emails and very fast dispatch. I would definitely use them again.

5
Date of experience: Apr 08, 2021
NoIzePvp_72
Once again these guys and gals go above…

Once again these guys and gals go above and beyond, extremely well packed, delivered BEFORE expected date, and in excellent condition. these guys are the real deal. if you are looking on here to see if you can trust (pilot?) :) them, them rest assured, you will be in good hands

5
Date of experience: Apr 01, 2021
Justin Conner
good services

5
Date of experience: Apr 01, 2021
Leonard K.
I really happy with the parts

I really happy with the parts , is good quality and price.

5
Date of experience: Apr 01, 2021
Rhonda Ross
Just ordered a car door for £400 but no…

Just ordered a car door for £400 but no order and no refund. Just lied.

1
Date of experience: Mar 29, 2021
Priscilla R.
Fantastic service

Received a fantastic service from these guys, ordered my light cluster on Sunday and received it on the Tuesday. Couldn't ask for any more and would highly recommend to others. Thanks again for a great service

5
Date of experience: Mar 25, 2021
EM75
Great part

Great part, super price saved me a fortune by doing myself rather than my dealership.Would definitely use this company again. Neil

5
Date of experience: Mar 25, 2021

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