vehlaeyewear.com

1.2
1.2 Based on 69 reviews

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Average Rating

1.2

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5

69 Reviews

5 Star
6%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
94%

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AW20
Beware of this company!

I wish I would have researched the company before I purchased a pair of glasses. The sunglasses were pretty pricey, but I read the return policy of 14 days and went ahead and bought them. The glasses I received were not great quality, and I’m pretty sure made for a child. I return them instantly, had to pay a lot to ship back to Australia, which I wasn’t aware of at the time of purchase. Then received a store credit because in the fine print on a totally separate page, they only do store credit. Total scam!

1
Date of experience: May 30, 2024
Posy Lewis
Be aware! No-return policy!

Be aware! Do not make my mistake! This company has a no-return policy! :( They do not mention anything about this when ordering, and I would never have used the promotion code, if I had known this :(.That is not the way to run an honest and serviceminded business :(.

1
Date of experience: May 06, 2024
Cherry Cooper
Be aware! No-return policy!

Be aware! Do not make my mistake! This company has a no-return policy! :( They do not mention anything about this when ordering, and I would never have used the promotion code, if I had known this :(.That is not the way to run an honest and serviceminded business :(.

1
Date of experience: May 06, 2024
Petrina Morris
Australian Seller, YOU pay for RETURN if allowed

Same as the other reviews. Poor quality, no return. 2 for 1 offer. When I raised the issue and reviews they said they would refund but I would need to return myself at a cost of £35+ for shipping.Be careful when being lured in by these social media Ads. A new policy for me is to check Trustpilot ALWAYS first. Same glasses selling for £12 on Etsy under different brand name.

1
Date of experience: Apr 02, 2024
virustheo
Australian Seller, YOU pay for RETURN if allowed

Same as the other reviews. Poor quality, no return. 2 for 1 offer. When I raised the issue and reviews they said they would refund but I would need to return myself at a cost of £35+ for shipping.Be careful when being lured in by these social media Ads. A new policy for me is to check Trustpilot ALWAYS first. Same glasses selling for £12 on Etsy under different brand name.

1
Date of experience: Apr 02, 2024
Doug Clark
DO NOT FALL FOR THE PRETTY PICTURES!

DO NOT FALL FOR THE PRETTY PICTURES!! The items you receive are not the same as the ones online. You will also be refused a refund if you decide they aren’t right for you. Customer service sucks!!!

1
Date of experience: Feb 09, 2024
Mario Ross
DO NOT FALL FOR THE PRETTY PICTURES!

DO NOT FALL FOR THE PRETTY PICTURES!! The items you receive are not the same as the ones online. You will also be refused a refund if you decide they aren’t right for you. Customer service sucks!!!

1
Date of experience: Feb 09, 2024
Hope
Non refundable

Ordered 2 sunglasses and when they arrived was very disappointed by the quality! Contacted them to initiate a return but was told they were non refundable as they were bought as part of the ‘buy one get one free’ promo. At no point does it specify when you are buying that they would be non refundable!

1
Date of experience: Jul 13, 2023
necplus
Non refundable

Ordered 2 sunglasses and when they arrived was very disappointed by the quality! Contacted them to initiate a return but was told they were non refundable as they were bought as part of the ‘buy one get one free’ promo. At no point does it specify when you are buying that they would be non refundable!

1
Date of experience: Jul 13, 2023
matiweu
No return policy on purchases that are…

No return policy on purchases that are part of a promotion; however they have promotions 365 days a year. Shitshow

1
Date of experience: Jun 02, 2023

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