ventraip.com.au

4.8
4.8 Based on 201 reviews

VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 da...

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Average Rating

4.8

/
5

201 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Answered the phone quickly and answered…

Answered the phone quickly and answered my question professionally.

5
Date of experience: Apr 28, 2025
Swaine H.
VentraIP is a brilliant business and I…

VentraIP is a brilliant business and I have only ever received friendly efficient support from the team. I would particularly like to acknowledge Tom who assisted me with exceptional customer service today.

5
Date of experience: Apr 28, 2025
William Baker
Above and beyond assistance

Patient and helpful. Understood what I needed and supported making the changes, while explaining the 'why'.

5
Date of experience: Apr 28, 2025
Chad Cooper
Prompt efficient

Prompt efficient, and friendly customer service 10 / 10

5
Date of experience: Apr 28, 2025
Carlile B.
Reece A Feedback

Reece A was very knowable regarding my issue with the email set up.As a business owner more employees need to take a leaf out of Reece's book.

5
Date of experience: Apr 26, 2025
quick easy and efficient

5
Date of experience: Apr 26, 2025
finnigan1950
Tom was amazing

Tom was amazing, couldn't have got back onto my work email without him..Thank you ..

5
Date of experience: Apr 24, 2025
Woodrow H.
Excellent Customer Support Experience

Support was awesome, with very little wait. Tom has been incredibly helpful in identifying and resolving the issues made with my account. He was patient while I explained the problem and clearly knew his stuff, quickly figuring out what needed to be done.My issue was resolved efficiently and professionally throughout the call. It is always great to see such effective and pleasant customer service. Massive props to the support team!

5
Date of experience: Apr 24, 2025
Mara B.
Highly recommended company

Always prompt and polite with any issues resolved quickly

5
Date of experience: Apr 24, 2025
The problem was quickly identified

The problem was quickly identified, a solution applied and all done while being super friendly

5
Date of experience: Apr 24, 2025

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Business Details

  • VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.

  • email sales@ventraip.com.au
  • call +61390138464
  • language https://ventraip.com.au

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