ventraip.com.au

4.8
4.8 Based on 201 reviews

VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 da...

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Average Rating

4.8

/
5

201 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Owen was Fantastic

Owen was Fantastic. It was a very easy process.

5
Date of experience: Apr 23, 2025
Dora Turner
Spectacular support

Spectacular support. I fully expected your support person to tell me that this was a problem with the email campaign manager I'm using (which would have been justified), but instead he quickly and professionally solved my problem. Thank you, Isaac!

5
Date of experience: Apr 23, 2025
Eugene Harris
The assistant Amy was able to assist

The assistant Amy was able to assist, she was very helpful and walked me through the process I needed to follow

5
Date of experience: Apr 22, 2025
Emo Foster
I love the organic creativity🌟

I love the organic creativity which I experience with the customer service consultants !! It's great to be a part of a evolving business Community .. ⚡️🌟😍🙌🙏🏽

5
Date of experience: Apr 22, 2025
Glenda Barnes
The Staff at Ventra IP are so helpful.

The Staff at Ventra IP are so helpful.I am not very savvy with setting up emails etc, but Aaron was amazing. He was very clear and patient to assist me with setting up an email for my domain. He was also able to assist with moving over the domain name I had set up with the incorrect email.I highly recommend Ventra IP.

5
Date of experience: Apr 22, 2025
Coloman Anderson
Very helpful

Very helpful, simple explanation and fixed my problem like that.

5
Date of experience: Apr 22, 2025
Chloe Long
Amazing customer service

I have been a long term customer of VentraIP. The support is always top notch, either over the phone or via their web chat. I had a particularly great experience today, with Caelin D assisting me with setting up hosting and a cPanel login for our developer. Thanks!

5
Date of experience: Apr 22, 2025
Ezra Ross
Noah was patient and understanding and…

Noah was patient and understanding and helped me resolve my issue in a few minutes. I'd been Googling for 20mins to try and resolve it myself and he helped me in just a few minutes.

5
Date of experience: Apr 21, 2025
Maddox L.
Feedback not that helpful.

Feedback not that helpful.As usual pretty much left to me to sort out my end.

2
Date of experience: Apr 11, 2025
Simon
When I need assistance someone is…

When I need assistance someone is usually there to help no matter the question thank you.

5
Date of experience: Apr 10, 2025

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Business Details

  • VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.

  • email sales@ventraip.com.au
  • call +61390138464
  • language https://ventraip.com.au

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