ventraip.com.au

4.8
4.8 Based on 201 reviews

VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 da...

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Average Rating

4.8

/
5

201 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Austin T.
Appreciate support team's assistance to…

Appreciate support team's assistance to get me started.

5
Date of experience: May 29, 2025
Noelle C.
I'm still not receiving emails

I'm still not receiving emails. People are saying emails to my address are bouncing. I've spent a week trying to migrate my service to Ventra. I am on hold AGAIN, currently number 5 in line. If i ever get to speak to someone I'm going to attempt to get all emails from my address sent to gmail. I give up!!!

1
Date of experience: May 28, 2025
Molly
Hopeless

Hopeless. Website was always going offline and always had to explain that mailouts to 30k registered addresses are not spam.Website went down and when it was finally unlocked, I found an unpaid invoice which they used to delete our website and data with. And they keep no backups.

1
Date of experience: May 28, 2025
MadKoinkoin
George was an absolute lifesaver

George was an absolute lifesaver—exceptionally helpful, kind, and quick to assist with resolving some critical web health issues. His support was outstanding, and I truly can't thank him enough. That said, I also want to extend my sincere gratitude to the entire team and all the technicians who supported me over the past few weeks to get everything running smoothly. Fantastic work, everyone—you’re simply the best!

5
Date of experience: May 28, 2025
Wendy Kelly
real customer service

prompt service and easy to deal with.

5
Date of experience: May 28, 2025
Patience with help-seekers is a VentraIP virtue

Patient, well clarified advice. Quick response time for call in.

5
Date of experience: May 28, 2025
Julianne R.
Amazing Service, second to none!

Have been with VentraIP for years, with my Australian & International website hostings, domains, emails etc, their service is amazing and second to none, they fix every problem with a quick phone call. I am a customer for life! Thank you

5
Date of experience: May 28, 2025
Anderson
George was just excellent

George was just excellentHe listened closely to what I wanted and was very intuitive as to what I knew and what he could help me withPossibly one of the best IT phone support person I have come across in 35 years of computers maintenanceThanks George

5
Date of experience: May 27, 2025
Dane Brooks
These guys are always super responsive…

These guys are always super responsive and helpful. Highly recommend

5
Date of experience: May 27, 2025
TheoScholer20
Quick & Accurate

I wanted to make sure I was backing up my C-Panel correctly and the response was quick, precise and easy to follow

5
Date of experience: May 27, 2025

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Business Details

  • VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.

  • email sales@ventraip.com.au
  • call +61390138464
  • language https://ventraip.com.au

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