vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Bob Bishop
Great experience at our D7 Portugal appointment with Lobsang.

The person who handled our applications was very efficient and easy to work with. His name is Lobsang. We so appreciate his efforts in submitting our paperwork and passports in the correct order to obtain our visas.

5
Date of experience: Nov 21, 2025
Leena Saran
Fast service

5
Date of experience: Nov 21, 2025
Aswini Dasari
Quick and organised service.🤩

5
Date of experience: Nov 21, 2025
Walumwenda Wilonja
it was great and amazing

it was great and amazing, it take few minutes to finish everything and back home in missouri know Im at home and relax feel good

5
Date of experience: Nov 21, 2025
Munish Poonia
Everything went great and smooth.

Everything went great and smooth.Special mention to the humour of Kartik Sharma.

5
Date of experience: Nov 21, 2025
SaACHIN
Over all ambience good. Neat and clean work place. No hassles of vehicle parking

Various sections for different Countries was impressive. No need to run in circles.

5
Date of experience: Nov 21, 2025
customer
People were kind and helpful

People were kind and helpful

5
Date of experience: Nov 20, 2025
Didem Calkavur
Kind employees & quick

All the people working there was so kind to me. The process was easy to follow and quick I had a primetime appointment at 8.15, and all my process was finished by 8;45. I was back to my work on time. Thank you

5
Date of experience: Nov 20, 2025
Imen Zaabi
This was the worst experience of my…

This was the worst experience of my life , 20 november testerday was my appointment at 7:30 number 1005 desk before the last one right side.The girl was so unprofessional yelling at me and saying ouffff oufffff non stop and trying to scam me and make pay more , i did pay but her way of speaking was so rude and hystrical, i adked for another officer to take me instead of her thry refused . I was about to cry , i wish i knew her name because i want a file a case against her for the emotional harm she caused to me , such a racist and unprofessional i dont know how they still work which such people She is a white girl long hair and small eyes in the desk before the last , please if someone know her let me know her name. I need to file a case against her. I asked my lawyer

1
Date of experience: Nov 20, 2025
Monique Capote
Do not book VAYD!!

I booked a Visa at Your Doorstep appointment. After asking for and receiving email confirmation that everything is booked, no one contacted me or showed up for the appointment. After phoning and emailing every day to get it settled, I just went to the Visa centre where thankfully someone assisted me. Once again I paid for additional services (VIP) to get the application submitted. Now I have to hope and pray I get the visa in time and that I get the VAYD amount refunded. Very stressful and bad experience

2
Date of experience: Nov 20, 2025

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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