vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Jacques Ferreira
Rip-off Merchants

Frightening expensive from start to finished. I applied for 3 passports at the same time, mine and my two sons. Received an email for collection (4pm-5pm) with an option for DX courier at £26. I paid and have now been told its £26 per application. Checking DX pricing page it £8.99 next day!UPDATE 25/11/25 - Multiple messages receiving tell me "they understand my query", but no steps to resolve anything.

1
Date of experience: Nov 18, 2025
MARIYAM ALI
The vfs staff was very great .They…

The vfs staff was very great .They responded me very softly and gently.The staff was very supportive espe kartik sharma who handed my passport safely

4
Date of experience: Nov 18, 2025
Madurai Veeran
Belgium staff name pratham mumbai it…

Belgium staff name pratham mumbai it was a pleasent service

5
Date of experience: Nov 18, 2025
abdul gafur
Staff name pratham mumbai belgium

Staff name pratham mumbai belgium Good service

5
Date of experience: Nov 18, 2025
Ahilya B
Mr Venkat and Mr Isac Daniel came for…

Mr Venkat and Mr Isac Daniel came for UK visa at your doorstep service from Chennai VFS and it was very smooth. The whole process was seamless and they were very easy to communicate with, on time, respectful and very helpful. 10/10 service!

5
Date of experience: Nov 18, 2025
Koray Artuç
The only problem I would like to…

The only problem I would like to mention is that the male private security guard at the door was disrespectful.

2
Date of experience: Nov 18, 2025
Mohamed Eldakmawy
Stop upselling!

The Dubai centre is clean, organised, and easy to navigate. However, they keep trying to upsell services in a crazy manner. Also, I was made to pay for the SMS service without actually asking for it or approving it.

3
Date of experience: Nov 18, 2025
Islam
Happy Guy

I was served professionally and all were kind during all visa processes.

5
Date of experience: Nov 18, 2025
Velat Önen
I invited exactly on the time of my…

I invited exactly on the time of my appointment and finalized very quickly.All of the staff were very kind and helpfull.Thanks again...

5
Date of experience: Nov 18, 2025
Jabri Ali
Very good experience

Very good experience

5
Date of experience: Nov 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More