vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Arvind Bhave
I was smoothly guided through every step. The attending staff was courteus helpful and efficient. It

I was smoothly guided through every step. The attending staff was courteus helpful and efficient. It was a pleasant experience .

5
Date of experience: Feb 26, 2026
Pulkit Agarwal
I am travelling to Germany and i had my visa application at mumbai. The premium longue service made

I am travelling to Germany and i had my visa application at mumbai. The premium longue service made it very helpful for me to get through the process. Each and every person were very helpful specially Ms Daisy Dsouza

5
Date of experience: Feb 26, 2026
Kemal Gürel
Just on time. Waiting time was reasonable. The customer service team was polite. Not losing much tim

Just on time. Waiting time was reasonable. The customer service team was polite. Not losing much time waiting in the queue. Overall, this experience was noticeably better than my previous visits.

4
Date of experience: Feb 26, 2026
shweta garg
It was good experience and the process was quick it took less than an hour for the whole process. Th

It was good experience and the process was quick it took less than an hour for the whole process.
The process was well organised and the officers were very polite and kind to answer all our questions.

Tean, coffee were complementary

5
Date of experience: Feb 26, 2026
Alan Al Agha
Scammers. Used their service in dubai to verify my uk certificate. After 3 weeks they keep sending

Scammers. Used their service in dubai to verify my uk certificate. After 3 weeks they keep sending me emails stating that I didn't sign the LoA letter. I did sign the letter on the day I submitted the application. Tried to contact them but they don't response and take you in circles. They send a form via email but when downloaded the form its impossible to open it. Try every program available. So I was scammed for more than 630 aed. Keep away from them

1
Date of experience: Feb 25, 2026
Amit Bajaj
I would like to sincerely appreciate the professionalism and efficiency demonstrated by the entire t

I would like to sincerely appreciate the professionalism and efficiency demonstrated by the entire team throughout our experience. From the very first point of contact to the final stage of the process, every interaction was handled with exceptional courtesy, clarity, and prompt support, ensuring a smooth and well-coordinated experience.

A special note of thanks to Mr. Rajesh at Desk 10 for his valuable assistance in collecting the visa documentation. His organized approach, attention to detail, and helpful guidance were greatly appreciated and contributed significantly to the seamless completion of the process.

5
Date of experience: Feb 25, 2026
SARA RAVANBAKHSH
My in-person experience at the center was professional and well organized. The staff were polite and

My in-person experience at the center was professional and well organized. The staff were polite and the process was handled properly during my visit.
However, the phone support was not helpful. The answers provided were often unclear and did not properly address my questions. For someone without prior experience, this could be very confusing.
I personally had an issue that could not be resolved through phone communication, which added unnecessary stress before my appointment. Improving phone support and providing clearer guidance would significantly enhance the overall experience.

4
Date of experience: Feb 24, 2026
KOBOS
I am very satisfied with the VIP service at the France Visa Application Centre located in Astoria Is

I am very satisfied with the VIP service at the France Visa Application Centre located in Astoria Istanbul. The entire organization and the document submission process were managed with professionalism. The staff's helpfulness and kind approach made me feel very comfortable throughout the visit.

The comfort of the seating arrangement and the excellent refreshments provided made the process very pleasant. Everything was thought out to the smallest detail. I would like to thank the entire team for this high-quality service.

3
Date of experience: Feb 24, 2026
Belal Mohamed
Dear Ms. Shahinaz, I would like to express my sincere appreciation for your professional support and

Dear Ms. Shahinaz,
I would like to express my sincere appreciation for your professional support and kind assistance during my recent visit.
Your respectful attitude, clear guidance, and efficient handling of my request made the entire process smooth and well-organized. I truly value your cooperation and dedication.
Thank you once again for your time and support.
Egypt Vfs global, Italy, Alex
Yours faithfully,
Belal Mohamed

5
Date of experience: Feb 22, 2026
Sinem Sinem
Everything went perfectly and smoothly. The extra fee that I paid for my early appointment was defin

Everything went perfectly and smoothly. The extra fee that I paid for my early appointment was definitely worth it. Being served in the premium lounge was also excellent. The employee who handled the process was very polite and helpful.
on behalf of Kadir Efe Mert

5
Date of experience: Feb 17, 2026

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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