victoriasdress.co.uk

2.7
2.7 Based on 21 reviews

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Average Rating

2.7

/
5

21 Reviews

5 Star
38%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

Norman
Awful experience—avoid this service

Awful experience! It's best to avoid this service. The dresses I received were acceptable but didn't fit at all. They insisted I pay for the return shipping to another country for a refund. After that, they proposed a partial refund, but it’s been a month and I haven't heard back! Honestly, stay away from this company.

1
Date of experience: Dec 30, 2025
chineseangel77
Avoid this place at all costs!

Avoid this place at all costs! It took an excruciating 41 days for my order to arrive. The quality was terrible, and their communication was poor. The tracking and shipping information were completely inaccurate.

1
Date of experience: Dec 11, 2025
Rhiannon Coleman
Horrible experience with this company

Horrible experience with this company! Please save yourself the trouble and steer clear. The dresses I received were fine, but they didn't fit at all. They insisted I cover the return shipping costs to another country for a refund! They later offered a partial refund, but it’s been a month and I haven't received anything! Honestly, stay away from this group. I've even reported them to consumer protection.

1
Date of experience: Nov 20, 2025
Imelda Scott
Regret ordering from this company

I regret ordering from this company. There was zero communication after I placed my order—no updates or responses to my emails. When the dress finally arrived, I was unhappy with it and tried to get a refund, but they outright refused. I had to go through my bank to get my money back, which was a hassle and took almost a month for a response. The whole experience was incredibly frustrating and unprofessional. Save yourself the trouble and shop elsewhere—this company clearly doesn't value its customers.

1
Date of experience: Nov 04, 2025
Helen Cooper
Order not received on time

I ordered a dress on October 11th. Now it's November 3rd and it still hasn't arrived. I emailed the company two days ago and have yet to receive a reply.

1
Date of experience: Nov 03, 2025
Lindy Fisher
Disappointed with my order

I ordered 2 dresses and never received a confirmation email or any updates on shipping. After 2-3 weeks, they finally arrived, but the quality was terrible. I had to pay over €20 to return them from Ireland, as the company required tracked delivery. I reached out multiple times for a refund update, but was ignored every time. It took nearly 4 months and contacting my bank to finally get my money back. I will never order from this company again due to their lack of communication and refusal to issue a refund.

1
Date of experience: Jul 15, 2025
Jaylon
Received a dirty item with no refund

I received a dirty item and was promised a refund, but a month later, I still haven't seen the money. Their email response time is also very slow. I'm not satisfied.

1
Date of experience: Jun 15, 2025
XeRn_RAiDeR42
Received incorrect item and size

I received the wrong version of the long cardigan I ordered. It looked nothing like the image I chose and was so small that it didn't even match the smallest size available. Overall, I did not receive the item I ordered or the correct size.

1
Date of experience: Apr 16, 2025
Bleudyrow
Disgusting quality of dress received

I received a terrible version of the dress I ordered today. It's made from flimsy plastic material! I can't believe they advertised a luxurious looking dress and sent something entirely different. This is low-quality, cheap merchandise! Returns are unsatisfactory. The owner should be ashamed! NEVER BUY FROM THIS SITE!

1
Date of experience: Apr 11, 2025
Beware of this scam company

Beware of this scam company. My partner received a poor-quality jacket that looked nothing like the picture. They claim to be based in Australia but the items actually come from another country. The owner does not respond to refund requests. These clothes are cheap knock-offs, and I've found the same items for less elsewhere. Don't waste your money; this company has been reported for scams and isn't trustworthy.

1
Date of experience: Apr 10, 2025

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