Review Time
Horrible experience. Paid over $4000 dollars for curtains. Due to extensive landscaping I had to wash them . 3 months old. I cold hand washed them hung them damp and they shrunk 5cm. No one is talking it emailing me. Now I have curtains that are 7cm off my tiles floor. Just be cautious and make sure you ask lots of
Horrific experience. Installation was not done smoothly. Techs forget all equipment required. And now I have warranty processed but guess what, technician's cancelled twice. 7 weeks onwaiting, now am told to wait another 3 weeks. The part, advised was ordered 7 weeks ago (called twice for update and booking tech), now am told wasn't ordered. They will order parts which will take another 3 weeks. Victory has no regard for their customer. And yes the outdoor awnings fade and sun is able to penetrate over time. So not recommending anyone to use VB
Outstanding service from Maria, Ritchie and James. The shutters, curtains and blinds they installed for us are of the highest quality and look absolutely fantastic. The end to end process, from the initial quote to the install, was professional and thorough. We wouldn’t hesitate to use Victory again and recommend them to others. Thank you again for helping us to pick the right window treatments to enhance the look of each room whilst adding privacy. We are really happy with the end result and we will definitely engage you for our next development as we prefer to use a local supplier. 5 stars for product and customer service!
I've been dealing with this company for quite some with various home and office fit-outs over the years.I've nothing but praise and respect for them as they come out, explain things, suggest alternatives (no upselling) and measure-up very concisely.I'd like to thank Jim P (Sales) Rod M (Sales) and Bashar (Installation)
We received quotes from several other curtain businesses but found the customer service element severely lacking as well as their communication.Thank you to Shamse for the amazing customer experience and her honest suggestions for what best suits our home, she was absolutely right.Thank you also to Blerim for the installation, we appreciated his offer to install the roller blinds first until the sheers arrived, his great communication, scheduling and promptness. Blerim was so friendly and did a great job with the install. We are so happy with our choice and our home really does look completely different.
We had Steve come out and help talk through some options for our unit and helped our vision come to life! Steve’s service, advice and guidance was so fantastic- such a lovely personable guy who knew what he was doing and had great recommendations that will help us financially too! So kind honest and reliable! Highly recommend his services!Thanks again Steve - legend!!
Chez who measured up and Balarian the installer did a first class job.im so impressed, I got exactly what I wanted and it's better than I expected. Absolutely value for money and piece of mind. I can not speak highly enough of the service.
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