Review Time
The web site offered me a wrong cross selling purchase.Delivery time and refunds policy where short, so the company offer was a small coupon.They offered the wrong element also as assistance. And yet I should have send them back on my cost (almost the same value of the good).Bad
QUALITY MUST BECOME BETTERWe had multiple pieces of furniture that are not well-made. I do not expect a "luxury quality" from VidaXL, but at least: furniture should fit, be stable, and be complete.Two dining chars broke shortly after we purchased them. The metal frame underneath the seat is simply too weak.Four cabinets are all skewed, with holes drilled in the wrong places, and damaged upon arrivalFour small wooden dining chairs were damaged upon arrival.The problem is: VidaXL will NOT solve the problem. They offer you to return the furniture to have it replaced, but the replacement will have similar problems and moreover the process is very time consuming, and all that time you're without furniture. In the end of the day, you just swallow that you purchased something of unacceptable quality.A low prices implies that materials are basic, furniture is simple, and assembling you have to do yourself. But it should not mean that furniture is damaged or won't assemble properly.
dirty bubble packaging, and not enough robust as expected (thin profiles)Compared with quality at Hornbach (ticker metal) This item is definitively too weak, thus not improving ratings. VidaXL please provide better quality. Normally I'm happy with VidaXL quality. Tip use a concrete iron inside in order not to be cut in 2 minutes
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VidaXL ist ein internationales E-commerce Unternehmen wo Sie alles, was Sie für Heim & Garten, Garage und Heimwerken benötigen, finden können. Unser Konzept ist darauf basiert ein breites Angebot, dass unseren Kunden ermöglicht mehr zu leben und weniger auszugeben – Mehr Leben für weniger.
Durch einfache Maßnahmen zur Kostenreduzierung, die die Qualität der Produkte nicht negativ beeinflussen, sind wir in der Lage unser Angebot für so viele Menschen wie möglich erschwinglich zu machen.
Alle Prozesse von Produktentwicklung und Einkauf, Marketing & Sales, Logistik und Kundenservice kommen aus einer Hand. Auf diese Weise haben wir Kontrolle über die Funktionalität, Qualität und Kosten unserer Produkte. See more
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