vodien.com

4.4
4.4 Based on 1.3K reviews

The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!...

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Average Rating

4.4

/
5

1.3K Reviews

5 Star
81%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Sky Morris
Very good support

Very good support, was assisted by Geoff who resolved my issue in a matter of minutes.

5
Date of experience: Sep 24, 2024
Ron1912
Terrible Service – Unresolved Issues for Over 3 Months

Terrible Service – Unresolved Issues for Over 3 MonthsI am extremely disappointed and their handling of our account. Without any prior notice, they conducted a server migration, which resulted in a complete database loss. This has severely impacted our website and business operations.It has now been over three months, and the issue still remains unresolved. Despite multiple requests and assurances from customer support that they are "working on it," there has been no actual progress. Their communication is vague and unhelpful, and they have failed to take responsibility for the situation or offer any real solutions.I strongly advise anyone considering this service to think twice. If you value your business and need reliable hosting with responsive customer support, look elsewhere.

1
Date of experience: Sep 23, 2024
Shayne Price
Online help facility was quick and solved issue!

I used the online help facility - which worked well, was not kept waiting for more than a few minutes. Anupriya solved my problem quickly and my website is up and running. Thanks for your help!

5
Date of experience: Sep 23, 2024
Elton
Pleasant and Friendly Online Support

I couldn't log into my Wordpress and reached out to Vodien online support for help. Neil (I-17056974) has very pleasant and friendly, and kept me in the loop of the waiting process, when he needed more time to resolve my issue, which helped in managing my expectations. Thank you Neil.

5
Date of experience: Sep 22, 2024
Nettie Long
Car L was efficient in helping me…

Car L was efficient in helping me resolve my email issue. Always appreciate the prompt and efficient service provided by Vodien, keep it up!

5
Date of experience: Sep 20, 2024
Roderick B.
Problem Solved Efficiently

Geoff was a great technical support today. He helped me with fixing my incorrect DNS zone settings when I had messed it up with multiple hosting providers. He was clear in explaining the solution and helped me towards resolving the issue step by step.

5
Date of experience: Sep 20, 2024
Oursort80
Professional & Prompt!

5
Date of experience: Sep 20, 2024
Pleasant conversation over the hotline

Pleasant conversation over the technical hotline. Clear and concise guide/instructions given to solve the issue I am facing. Thank you.(Reference ticket number: I-17028665)

5
Date of experience: Sep 20, 2024
Wyatt
Good service from Midhun

Though I was unhappy that Vodien's cpanel had an error, the support agent Midhun Mohanan at least made the fix a smooth and good experience. Took some of my frustration away from the situation. Thanks.

5
Date of experience: Sep 20, 2024
MB85
Step by Step Guidance with much…

Step by Step Guidance with much patience and polite by Gedeon.( I-17009828)

5
Date of experience: Sep 19, 2024

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Business Details

  • The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!

  • language https://www.vodien.com/

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