Review Time
Vodien want to migrate us to a new VPS from an old one we have now. They had already told us 3 years ago we had to migrate and we did then. Now again!? When we agreed we needed to move our hosting because we had little option we then had to pay a $150 migration fee. Following this, the Vodien VPS price changed from what was first quoted to us. It almost doubled. Vodien then started invoicing us for a VPS monthly even though we were not using it despite telling them we were not happy with pricing. When I approached the Vodien sales and support multiple times they refused to refund us the debited amounts for something we did not use. We did not even agree that we would, it was suggested. But the prices kept going up and we asked Vodien to hold off. Vodien did not and the VPS continued to auto renew and they saw this as our problem. All I know is had Vodien helped us, we would have stayed. We are now leaving Vodien simply because they were unclear, unfair and unwilling to help. Vodien wanted us to move on their terms and quickly. This is not customer focused and we are out of pocket by hundreds of dollars.
When you first sign up, they lure you with much lower prices. They even send emails with low prices for renewal, but when you pay your account and don't pay attention prices go up considerably. No cooling off period, no help. Do yourself a favour, go somewhere else.Re: your reply - I have been in contact with you via chat and email. I wrote several times and the last reply I received was "that's marketing".
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