Name: voiscooters.com
Telephone: 000000000
Rating: 1.2

HF Guest

I am not happy, I have used the bike a few times before and was great! But I have used today and it

I am not happy, I have used the bike a few times before and was great! But I have used today and it said i cannot park where i parked due to too many bikes - prompting me to go back to where i picked it up! What is the point. I was very dissatisfied with the customer service as i could not speak to anyone and my only option was to go to the nearest parking bay. What is the point in a sustainable bike service if they make you take the bike back to where you picked it up and there is no leeway.

Date of experience: Feb 21, 2026

HF Guest

1 week ago

I am not happy

I am not happy, I have used the bike a few times before and was great! But I have used today and it said i cannot park where i parked due to too many bikes - prompting me to go back to where i picked it up! What is the point. I was very dissatisfied with the customer service as i could not speak to anyone and my only option was to go to the nearest parking bay. What is the point in a sustainable bike service if they make you take the bike back to where you picked it up and there is no leeway.

Date of experience: Feb 21, 2026

Tom Guest

1 week ago

Round up of fares is taking the piss

Will charge you for 3 minutes if you are a single second over 2 minutes. Their policy to round up is theft. It adds up over time. No adjustments or credit note after months of use for the time unfairly charged.

Date of experience: Feb 19, 2026

Slyfox Guest

2 weeks ago

Facturation abusive

Dysfonctionnements, facturation abusive, service client inefficace. Aucune solution apportée. Du pur vol d'argent !

Date of experience: Feb 16, 2026

Carrie Watson Guest

1 month ago

Remove parking spot

Have made a request to remove parking spot from directly outside my house. Filled in forms as requested and just keep getting we will come back to you. No help from customer service

Date of experience: Jan 19, 2026

Emmy Gorringe Guest

1 month ago

DO NOT USE

Kept moving the parking grid so I couldn’t park then told me I couldn’t use the discount code for a free ride first time when it’s written on the bike. SCAM

Date of experience: Jan 18, 2026

greg dowson Guest

1 month ago

Stay away

Stay away. awful riding experience

Date of experience: Jan 04, 2026

Damion Young Guest

2 months ago

Simple and quick but poor ride and expensive

Relatively simple and quick to get the app and hire a bike for the first time but:- ride quality poor - steering imprecise, addition and removal of power jerky, seat uncomfortable- just over £5 for a 17 minute journey. The bus would have been cheaper and it only took me ten minutes more to walk the return journey for free (and much better for me)Will I be using them again? Probably not.

Date of experience: Dec 16, 2025

Andy Guest

2 months ago

The scooters at Barnaby close in…

The scooters at Barnaby close in Gloucester are always surrounded by balaclava clad specimens either trying to get the scooters to work without paying, or using them to start ferrying drugs around.

Date of experience: Dec 09, 2025

SS Guest

2 months ago

Worst e-bike in London

Worst e-bike in London. Unlocked the bike, and it didn't function at all. Once I tried ending in a parking zone, it didn't park and ended up charging me for multiple minutes while I was on the phone with customer service. All in all, this caused me to miss my meeting. Ended up using a lime bike to get back. Complete waste of time.