Name: croxdalegroup.com
Telephone: 000000000
Rating: 3.5

Adam Carter Guest

Exceptional support from the team, especially Ritchie

The customer service was outstanding, particularly from Ritchie, who showed incredible patience and understanding throughout my multiple inquiries. I am extremely happy with my new vehicle and the excellent service received. I would definitely recommend this dealership to anyone looking for a new car.

Date of experience: Jan 18, 2026

PC93 Guest

1 month ago

Appreciation for Ritchie at the dealership

The customer service was outstanding, particularly from Ritchie, who showed remarkable patience and understanding during my many inquiries. I am very pleased with my new car and the wonderful service I received. I highly recommend this dealership for anyone looking to buy a new vehicle.

Date of experience: Jan 09, 2026

MrCreepaie4250 Guest

3 months ago

Disappointing experience

I had previously purchased two vehicles from the dealership with a positive experience. However, my recent attempt to part exchange in November was dreadful. The offer for my vehicle was lowered for a fault that it didn’t even have! They might as well have deducted for tires that would need replacing in 10,000 miles! The Sales Manager was condescending and clearly thought I was uninformed. I will not be returning to this dealer.

Date of experience: Nov 22, 2025

JS69 Guest

3 months ago

Great service from the sales team

The service was excellent, and special mention goes to the sales representative and Mr. Rockingham for their meticulous attention to detail and patience during the purchasing process.

Date of experience: Nov 13, 2025

Victoria Morgan Guest

4 months ago

Fantastic service

From start to finish, the service was exceptional. All staff were very friendly, and Ritchie was outstanding, attentive to my needs and preferences. He guided me to the cars best suited for me. The transaction was smooth, completed within a specific timeframe. I would definitely return to this dealership.

Date of experience: Oct 31, 2025

Liza Guest

4 months ago

Frustrating experience

Having purchased many new cars over the years, I have never encountered such a farce as I did with this dealership. I ordered a new vehicle on 30/09/25, with collection planned for 13/10/25. Due to a series of mistakes and the dealer's failure to provide updates or confirm a new collection date, I canceled my order on 25/10/25. This dealership is truly disappointing!

Date of experience: Oct 24, 2025

Mindy Long Guest

4 months ago

Exceptional customer service from Charlie

I received excellent service at this dealership. I must highlight Charlie, who assisted me from the initial inquiry through to the final handover. His product knowledge was impressive, and he thoroughly answered all my questions. A very helpful individual who was not pushy at all. I would highly recommend this dealership.

Date of experience: Oct 13, 2025

Chadwick Guest

4 months ago

Exceptional service from a knowledgeable salesman

I received outstanding service from a salesman who clearly knows his products. I would certainly buy again from this representative in the department. Thank you from a very satisfied customer.

Date of experience: Oct 13, 2025

Minisaucisson17 Guest

4 months ago

Excellent service during my purchase

The service I received was absolutely excellent when purchasing my new vehicle. The representative was knowledgeable and patient. I would definitely consider buying from him again. Thank you very much.

Date of experience: Oct 13, 2025

SB Guest

5 months ago

Recent purchase experience

I recently bought my vehicle from the dealership. If you're seeking a smooth and straightforward transaction with a friendly salesman, be sure to ask for the representative.