Review Time
VR Speed Factory is fantastic!Processing and shipping were extremely prompt. The product came well packaged and protected, and of course the downpipe I received was spot on, amazing quality and craftsmanship. I'm very pleased with the product and my shopping experience with VRSF.
These guys gave me fantastic pre-order service, and provided surprisingly fast shipping for a time-sensitive and bulky item. On install, I was able to appreciate that the intake was designed with great precision than the OEM item itself. As well, the item itself gave me a level of performance slightly exceeding OEM- Could not be happier.
I bought a downpipe from here but changed my mind before the product arrived and decided to send it back without opening it. I created a return request via e-mail. They said they would charge a 20% or 25% restock fee. Think twice before buying anything from here. I will never buy anything again.
VRSF has great products for reasonable prices. The communication with the staff was great. The downpies I purchased for my BMW M3 fit perfectly and added to the raw aggressive sound I was looking for. I will definitely recommend them to friends and family.
Customer service doesn’t exist. Unable to talk to a live human on the phone. Company communicates solely via email. First time customer and will never do business with them again! Tried to cancel order and was denied although order never left their facility. Tried to get some sort of return fee waived and was told all major companies do the same thing. Company just wants to take your money. Received my catted down pipe but will probably take it to a scrap metal shop rather than sell or gift it away. Will not recommend this company to anyone. Will file a report with the BBB.
Absolutely great company to order your performance parts for your BMW. I ordered a downpipe for the F 30 I just bought for the winter so I could put my F 80 in storage. I had a few questions before I ordered and they were answered in a timely fashion by very knowledgeable representatives. I felt 100% comfortable and ordering my parts and installing them myself. I will definitely be shopping with them for all my Bmw needs. Great company that is very knowledgeable
VRSF is an incredible shop for performance parts and has excellent customer service! I highly recommend VR-Speed Factory for any of your project car needs! Everything came well-packaged and looks clean AF! I look forward to installing these inlets/outlets on my 2009 BMW 335i (N54)! Let's get it! 🏁🏁
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