Review Time
Wardrobe is great although rail side does not accommodate hangers at right angles. Sliding doors bit sticky but it looks great and matches our existing ones very well.Originally told deliveries would be Mond- Fri which was good for me and then turned out that I had to be in and up early on a Saturday.
My wardrobe is 3 weeks late and my experience I have had with the company has been awful. You cannot ring them as they don't have a phone number on their website as they say they are receiving too many calls (I am confused how they can say this when nobody has their phone number). I had to email them 4 times to even get a response. I had to ask several times where my wardrobe is only for them to keep giving me later and later timelines. The fact that I had to ask the company themselves where my order was and they didn't have the initiative to contact me to tell me it would be late is just lazy. Just an overall bad experience, with still no wardrobe received. I should also add that their website says that all orders are being completed with the given time frame - this is clearly a lie as my order is weeks late.
My wardrobe is 3 weeks late and my experience I have had with the company has been awful. You cannot ring them as they don't have a phone number on their website as they say they are receiving too many calls (I am confused how they can say this when nobody has their phone number). I had to email them 4 times to even get a response. I had to ask several times where my wardrobe is only for them to keep giving me later and later timelines. The fact that I had to ask the company themselves where my order was and they didn't have the initiative to contact me to tell me it would be late is just lazy. Just an overall bad experience, with still no wardrobe received. I should also add that their website says that all orders are being completed with the given time frame - this is clearly a lie as my order is weeks late.
It turns out that I must pay £75 for a new contractor to view the wardrobe. That was their final offer. No ifs no buts, take it or leave it. I queried why I should have to pay, and was told, them's the terms or we close the case. 'Thank you for your understanding' And that was that! I don't think I've acted unreasonably. I provided WD with plenty of photographic evidence the wardrobe was faulty and/or poorly assembled. With the manufacturer also unwilling to accept responsibility, their policy of making the customer pay £75 for a 2nd opinion has worked. I'm sure I won't be the last to experience this form of customer service, and hope it acts as a salutary lesson for anyone else who's purchase isn't what they expected or deserved!
Claim your business profile now and gain access to all features and respond to customer reviews.
We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.
taskersonline.com
acesafes.co.uk
rootsplants.co.uk
www.kathykuohome.com
morainteriors.com
homeyfad.com
luxekitchenbath.com
jenniferfurniture.com
writeareview.com
miraclebrand.co
