Review Time
The delivery company were challenging to deal with to secure a date that they could deliver due to a combination of my work commitments and the delivery company only working 24-48 hours ahead. Then when it was delivered the boxes were labeled for different wardrobes. Despite this the parts all seemed to be present. Upon assembly, the ends of the wardrobe collapsed at the fixings due to poor quality material and the material cracking when you screw in the fixings. When it collapsed it nearly fell on me. I was left wondering if I had gotten as far as putting the doors on, would it have even lasted…
The delivery company were challenging to deal with to secure a date that they could deliver due to a combination of my work commitments and the delivery company only working 24-48 hours ahead. Then when it was delivered the boxes were labeled for different wardrobes. Despite this the parts all seemed to be present. Upon assembly, the ends of the wardrobe collapsed at the fixings due to poor quality material and the material cracking when you screw in the fixings. When it collapsed it nearly fell on me. I was left wondering if I had gotten as far as putting the doors on, would it have even lasted…
I had such a great experience with Wardrobe Direct. I recently moved house and unfortunately lost some parts along the way, but their team were incredibly helpful and supportive throughout.They made what could have been a stressful situation so much easier, going out of their way to help me get everything sorted quickly. The customer service was excellent, friendly, responsive, and genuinely understanding.I really appreciate the help I received and wouldn’t hesitate to recommend them. And my wardrobe is beautiful! Thank you again!
I bought a double sliding mirrored doored wardrobe from Wardrobe Direct. It was delivered with one of the mirrors broken. Simon at Wardrobe Direct reordered a new replacement mirrored door from the manufacturer, which was delivered within four weeks. Simon could not have been more helpful and understanding. I’m very pleased with my purchase.Recommended!
I ordered the 203 cm mirrored wardrobes and have to say I am delighted with the wardrobes. The guy arrived on his own and built them for us yes it did cost us £199.00 but if my husband has done them it would have taken him forever. The guy built them in about 90 mins. Would I recommend wardrobes direct absolutely YES
Wardrobe direct were good to deal with wardrobes arrived on time with constant updatesThe wardrobes were wonderful but I have marked down 1 star due to being advertised on their site as Luxury and for the cost I would have expected a solid backing like 18mm MDF instead of the flimsy board 2-3mm thick used which bends to the touch
Poor communication - delivery date scheduled it never arrived and not contacted with any problems I was promised an update the following day still waiting of that update ! Wardrobe redelivered a few days later . It’s a shame as the wardrobe is lovely it’s just a shame the company doesn’t communicate with customers RESPONSE TO YOUR COMMENT .I don’t want or require an investigation the whole point of the review was to tell other people how badly you communicate the wardrobe was due to be delivered on 2nd February I emailed you after the delivery window you said you’d update me the following day and I’m still waiting you have everything you need I’m not wasting more time giving you reference numbers for this and addresses for that ! I’ve got my goods it’s perfect ! I won’t be using you again .
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We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.
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