wardrobedirect.com

3.8
3.8 Based on 350 reviews

We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bes...

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Average Rating

3.8

/
5

350 Reviews

5 Star
58%
4 Star
11%
3 Star
8%
2 Star
1%
1 Star
21%

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Review Time

Enid
Good quality very sturdy and easy to…

Good quality very sturdy and easy to assemble

5
Date of experience: Oct 22, 2024
Vicary W.
Delivery let the company down.

The bedroom wardrobe is great it is my second one of this kind. The guy who assembled it was very good and precise. What let you down was this fee for carrying the flat packed boxes up 12 stairs in my small house. I was working away and my wife rang me to say that they wanted £20 'CASH' to carry them up the stairs. It is a bedroom wardrobe where do you think it is going to go. I told my wife to pay with a card and get a VAT receipt. Of course this didn't happen and the huge boxes sat in the hallway for ten days until the assembly guy could come. When the guy came to assemble it I still had to pay £25 for him to take the bits upstairs. I am sorry but this wasn't a £175 IKEA Wardrobe. It was nearly a thousand pounds, I can't believe that your guys couldn't just carry it up a small flight of stairs in our little terraced house. NOT GOOD!

3
Date of experience: Oct 22, 2024
kinrrex15
Delivery let the company down.

The bedroom wardrobe is great it is my second one of this kind. The guy who assembled it was very good and precise. What let you down was this fee for carrying the flat packed boxes up 12 stairs in my small house. I was working away and my wife rang me to say that they wanted £20 'CASH' to carry them up the stairs. It is a bedroom wardrobe where do you think it is going to go. I told my wife to pay with a card and get a VAT receipt. Of course this didn't happen and the huge boxes sat in the hallway for ten days until the assembly guy could come. When the guy came to assemble it I still had to pay £25 for him to take the bits upstairs. I am sorry but this wasn't a £175 IKEA Wardrobe. It was nearly a thousand pounds, I can't believe that your guys couldn't just carry it up a small flight of stairs in our little terraced house. NOT GOOD!

3
Date of experience: Oct 22, 2024
Scott Price
Good quality very sturdy and easy to…

Good quality very sturdy and easy to assemble

5
Date of experience: Oct 22, 2024
Agatha Butler
Excellent Petra Wardrobe from a very good company.

5 Stars all the way for my experience with Wardrobe Direct. Good quality Petra wardrobe. All queries excellently handled very quickly. The fitting team excellently handled the fitting. Overall a very good experience. Would certainly use again.

5
Date of experience: Oct 20, 2024
Excellent Petra Wardrobe from a very good company.

5 Stars all the way for my experience with Wardrobe Direct. Good quality Petra wardrobe. All queries excellently handled very quickly. The fitting team excellently handled the fitting. Overall a very good experience. Would certainly use again.

5
Date of experience: Oct 20, 2024
Godfrey Carter
Would use again

Communication excellent and time scales followed even with me moving delivery date back . I found the instructions hard to follow suggest a sticker on parts with it's ID on it as that was the biggest battle

3
Date of experience: Oct 14, 2024
Alan Lewis
Would use again

Communication excellent and time scales followed even with me moving delivery date back . I found the instructions hard to follow suggest a sticker on parts with it's ID on it as that was the biggest battle

3
Date of experience: Oct 14, 2024
Penelope Price
Sliding door wardrobe

Amazing love it great price great quality

5
Date of experience: Oct 11, 2024
Julia Price
Just don't bother with this company

Just don't bother with this company, ordered a wardrobe with a 7-14 day delivery date.That passed, was told a further 2 weeks.That passed, was told they were arriving the next day at the point of contact and that it'd be arranged to be delivered. That was over a week ago.The only way to contact them is via email, which now seems to have stopped responding so quick and a live chat that never sends you to a human.Suffice to say I'll be getting my money back one way or another.Edit - so they promise a refund, nothing appears for a week. I chase them up and they only then issue it a week later.Am I surprised, no not really. Seems this company doesn't want to listen to the feedback on this site.

1
Date of experience: Oct 11, 2024

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Business Details

  • We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.

  • email sales@wardrobedirect.com
  • language https://wardrobedirect.com

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