wards.com

1.7
1.7 Based on 103 reviews

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Average Rating

1.7

/
5

103 Reviews

5 Star
11%
4 Star
4%
3 Star
5%
2 Star
3%
1 Star
78%

Filtered Reviews

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Review Time

Muriel Bell
Don't apply it's a scam.

Do not! apply for Montgomery wards credit first they do a hard pull on your credit then you have to go all the way to check out before you can apply for the credit then they do not tell you if you are approved or not. They sent me a email and couldn't even spell nor did it make any sense.first told me item would be ship then told me no. Would send letter, And evey time I log in it said something different I wish I never applied..it is crazy mess is what it is stay away if your trying build credit.

1
Date of experience: Aug 30, 2021
Genevieve
Beware Of Bed Bugs In Your Order...

I paid $280.00 for a beautiful bedroom set with bedspread, curtians, pillows the shebang..About 3 weeks later I start getting little bits all over me while I slept..The comforter was full of bed bugs and eggs.I now have no pretty bedroom set, no bed and because I transferred their eggs on my clothing now have no living room set.So I'm actually out the $280.00 for the comforter set, &250.00 for my mattress, $700.00 for my living room furniture and $600.00 for the bugman.$$1830.00 later I found out that just because their credit line seems unreal...Believe me it's not worth the final cost in the end if they are spreading these Filthy Blood Sucking Leaches into YOUR HOME!!!

1
Date of experience: Aug 30, 2021
Aubrey Walker
I absolutely love this company and…

I absolutely love this company and anything I need help with I know when I call it will be taken care of. I would like to thank Me. Carol Kisner for her time, patience and knowledge of helping me today with an issue that was addressed before ending the call. This company should be proud of having her as an employee.

5
Date of experience: Aug 21, 2021
lenotix
Just got a catalog..1st item I was…

Just got a catalog..1st item I was interested in..22.99 2qt slow cooker..just for fun I cked a competitive company where I can get very similar item for 9.98...things that make you go hmmm and I can get it today.

1
Date of experience: Aug 13, 2021
Nadine Butler
Would give 0 stars

Would give 0 stars. Terrible ordering process. Ordered curio cabinet online on 6/19. Got order confirmation and order. Called almost 2 weeks later to inquire about order. Kept getting the runaround about my card and how they needed to send accounting a memo verifying that my address matched my card. I verified it and that still did not help get my order shipped out. I just canceled the order. Never had trouble ordering online oth any other company with my card but this company needs better practices and knowledgeable customer service staff. Just terrible.

1
Date of experience: Jul 03, 2021
Katey C.
I am Getting VERY Discouraged in this…

I am Getting VERY Discouraged in this Company. I have Ordered from Seventh Avenue with Zero problems So I thought I would try to get Something from Montgomery Wards. I ordered an Air Conditioner On June 16th. Got an Email it would Be delivered on June 18. So I made arrangements to be Here. NOTHING came. New Message be here from FedEx June 19th between 9 and 1. OK Cancelled Plans. Nope Nothing again. Get message at 7 p.m. it would be here June 20th. Nope Waited all day. Again Nothing. So New Message Be here On Monday June 21st between 9 a.m. and 1 p.m. Well Here again it is 3 p.m. and Nothing Again. So I called the Company and they told me Not there Problem. But they looked Oh It Should Be here By Tuesday June 22 by 6 p.m. I told them this is VERY UPSETTING.

2
Date of experience: Jun 21, 2021
Dani Smith
Crooked company

I ordered a two piece product from their website which I only received one piece (Rover Bench and Shelf). I called to confirm the second piece was coming and received confirmation that it was. Three days later it still hadn’t come I call again and all of a sudden the website had changed and now the two pieces are charged separately. The cost is now $90 more for the second piece!

1
Date of experience: Jun 09, 2021
Spring
I never had an account with them some…

I never had an account with them some how they keep coming up on my report.and sending me someone else mail with a different address .if I was not trying get a house i wouldn't of knowing .No way I am pay someone else bill.I have call legal as aid and they going pay me.

1
Date of experience: Jun 08, 2021
Fletcher Harris
I have had too many problems with them…

I have had too many problems with them to name so I'll just say STAY AWAY! This is the most disorganized, unprofessional, and crooked company that I have ever dealt with, my seven month relationship with them has been nothing short of a nightmare!

1
Date of experience: Jun 04, 2021
Edwin
They gave me $1000.00 credit line every…

They gave me $1000.00 credit line every time you want to buy something they put a hard inquiry on your T U.if you want 10 items you get ten hits on your T U.Witch is 2 to 3 points every inquiry on your FICO score.Witch i have a Lock on my T U Good thing.Stay away..

1
Date of experience: May 31, 2021

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