Review Time
I don't think it's worth the value 200–300 quid for 12TB I bought 3 when they were cheaper, and they are now failing after 2–3 years, that will eventually die for all of them, because it is mechanical [moving parts] these days SSD lasts nearly 50 years or more if you baby it, the rich lobbying all the SSD's that's why they are expensive, but don't Western Digital think it's time to sell these mechanical drives for way less and Amazon can sell them for less too? Come on man let us gamers buy this for £100 so we can each get a couple, the technology is old now by decades. 100 quid sells more you make more money, I will never buy these at 200 quid or more, more people be able to afford it hence more money made.
I would not put all your games or files in one basket aka this hard rive, it will eventually die on you, so gotta either have a backup and just delete to make space instead of buying new hard-drive all the time. This will also teach companies not to overprice hardware if you can re-use something, it works better for the economy.
Storage capacity-High 12TB that is 12,000gb, but you only get about 10,900gb usable Just how file systems work.
Portableness- I wouldn't move this around, it is mechanical and those have moving parts, if they are moved they end up failing and you lose data. Also, don't move the USB cables when they are switched on.
Connectivity- Ran it on Windows 7 the best OS on the planet, it is plug and play if not then do this in Windows 7:
1. Right-click *My Computer* (or Computer) on the desktop or Start menu.
2. Click *Manage*.
3. In Computer Management, go to *Storage* > *Disk Management* (left side).
4. Find your new drive—it'll say "Unallocated" or "Not Initialized" Might be unknown in some cases, either way you can right-click the grey area there and initialize for step 5.
5. Right-click the black bar (the whole drive), pick *Initialize Disk*.
6. Choose *MBR* (if under 2TB) or *GPT* (for 12TB—must be GPT, or Windows won't see the full size). Hit OK.
7. Right-click the new unallocated space.
8. Pick *New Simple Volume*.
9. Click Next, keep the max size (it'll be around 10.9TB), Next again.
10. Assign a drive letter (like E: or whatever's free), Next.
11. Format: File system *NTFS if using Windows Operating System, Allocation unit size **Default, label it whatever—like E.G "Gaming". Check **Quick Format* if you're impatient (saves time).
12. Finish.
Done. It'll show up in My Computer as 10.9TB-ish usable. If it glitches, restart—Windows 7's picky with big drives sometimes.
This drive can be used with either games on Xbox which should be ready to play if not when you connect it to Xbox or PlayStation it will ask you to format it, and it is automated hence plug and play. It can also be used on desktops and computers as a file drive.
Even at 7200 RPM, this mechanical drive's one of the fastest HDD's [Hard-disk drive], but 300 quid? Nah, too steep. Grab a 4-8TB SSD instead if you can find a decent price, they last 10–15 years no problem with normal use; they only wear from heavy writes. Light stuff like games or docs? Could easily hit 50-100+ years. Way quieter, way faster better value for money.
I would not buy this, only 3 years warranty insurance and these 5TB P10's have all failed on me within that time, lesson learned I would say, I contacted the manufacturer, and practically begged them to fix my drive, they called me from the Netherlands just to say that it was out of warranty, and they couldn't help a customer who has bought their hard drives since the 1990s, figured they would do me a solid here, but lesson learned these hard-drives are [[*Guaranteed*]] to fail within 3–5 years and as such they are no longer worth their 100 quid value for data loss.
Trust me save your money the company doesn't care about you not like they used to back in the 90s and early 2000s.
I don't think it's worth the value 200–300 quid for 12TB I bought 3 when they were cheaper, and they are now failing after 2–3 years, that will eventually die for all of them, because it is mechanical [moving parts] these days SSD lasts nearly 50 years or more if you baby it, the rich lobbying all the SSD's that's why they are expensive, but don't Western Digital think it's time to sell these mechanical drives for way less and Amazon can sell them for less too? Come on man let us gamers buy this for £100 so we can each get a couple, the technology is old now by decades. 100 quid sells more you make more money, I will never buy these at 200 quid or more, more people be able to afford it hence more money made.I would not put all your games or files in one basket aka this hard rive, it will eventually die on you, so gotta either have a backup and just delete to make space instead of buying new hard-drive all the time. This will also teach companies not to overprice hardware if you can re-use something, it works better for the economy.Storage capacity-High 12TB that is 12,000gb, but you only get about 10,900gb usable Just how file systems work.Portableness- I wouldn't move this around, it is mechanical and those have moving parts, if they are moved they end up failing and you lose data. Also, don't move the USB cables when they are switched on.Connectivity- Ran it on Windows 7 the best OS on the planet, it is plug and play if not then do this in Windows 7:1. Right-click *My Computer* (or Computer) on the desktop or Start menu. 2. Click *Manage*. 3. In Computer Management, go to *Storage* > *Disk Management* (left side). 4. Find your new drive—it'll say "Unallocated" or "Not Initialized" Might be unknown in some cases, either way you can right-click the grey area there and initialize for step 5. 5. Right-click the black bar (the whole drive), pick *Initialize Disk*. 6. Choose *MBR* (if under 2TB) or *GPT* (for 12TB—must be GPT, or Windows won't see the full size). Hit OK. 7. Right-click the new unallocated space. 8. Pick *New Simple Volume*. 9. Click Next, keep the max size (it'll be around 10.9TB), Next again. 10. Assign a drive letter (like E: or whatever's free), Next. 11. Format: File system *NTFS if using Windows Operating System, Allocation unit size **Default, label it whatever—like E.G "Gaming". Check **Quick Format* if you're impatient (saves time). 12. Finish. Done. It'll show up in My Computer as 10.9TB-ish usable. If it glitches, restart—Windows 7's picky with big drives sometimes. This drive can be used with either games on Xbox which should be ready to play if not when you connect it to Xbox or PlayStation it will ask you to format it, and it is automated hence plug and play. It can also be used on desktops and computers as a file drive.Even at 7200 RPM, this mechanical drive's one of the fastest HDD's [Hard-disk drive], but 300 quid? Nah, too steep. Grab a 4-8TB SSD instead if you can find a decent price, they last 10–15 years no problem with normal use; they only wear from heavy writes. Light stuff like games or docs? Could easily hit 50-100+ years. Way quieter, way faster better value for money.I would not buy this, only 3 years warranty insurance and these 5TB P10's have all failed on me within that time, lesson learned I would say, I contacted the manufacturer, and practically begged them to fix my drive, they called me from the Netherlands just to say that it was out of warranty, and they couldn't help a customer who has bought their hard drives since the 1990s, figured they would do me a solid here, but lesson learned these hard-drives are [[*Guaranteed*]] to fail within 3–5 years and as such they are no longer worth their 100 quid value for data loss.Trust me save your money the company doesn't care about you not like they used to back in the 90s and early 2000s.
I've bought dozens of WD external drives over the past 15 years and my conclusion is that their consumer drives are junk, with many failing within a year or two even with minimal use.I have had many replaced (WD will replace them if you register them at wd.com), but the replacement drives come with no warranty and the latest replacement I received came with:65 Power-On Count186 Power On Hours60 Reallocated Sectors CountIn other words, my replacement drive was a second-hand FAILING drive, not a proper replacement, WITHOUT any warranty.Instead, go for S****** EXOS or similar Enterprise-Class drives. You can thank me later.
To summarise roughly 6 months ago I purchased a number of drives for my businesses NAS server. 1 drive was faulty so I called customer service. The representative was fantastic and recommended I return the device as it was under 14 days from purchase.Now months later and numerous calls with your support staff I am still yet to receive my refund for this drive. I have heard excuse after excuse and blaming a system upgrade but frankly I should not be spending my time constantly calling for updatesUnfortunately this is still unresolved and I am still waiting.
I’ve been building rigs for 20 years and I have never dealt with a company as difficult as WD/SanDisk. I’ve had two of their NVMe drives fail in less than a year. My 4TB SN850X flagship just died out of nowhere, and a second drive I bought for my son started throwing reliability warnings after one week of use. For "premium" gaming storage, the failure rate is pathetic. I have older drives from other brands that have been through three different builds and still work perfectly, but these WD drives are a total gamble.The support experience was even worse. When I tried to RMA the 4TB drive, they basically refused to honor the warranty because of my location. Even though I’m in the EU, they claimed they couldn't handle the logistics or provide a functioning return label for my region. On top of the shipping excuses, their "warranty policy" is a joke. They actually try to tell you that the warranty is void if you remove the sticker to get better thermal contact with a real heatsink. For anyone who knows their stuff, you know these drives need proper cooling to avoid throttling, and in the EU, it’s actually illegal for them to void a warranty over a sticker unless they can prove you caused the damage.It’s clear this company wants to hide behind technicalities and "void" stickers instead of standing by their hardware. Between the high failure rates and the fact that they will dodge your RMA if you live anywhere slightly off the map, I’m done with them. If you’re a serious builder who actually cares about your data and your consumer rights, save yourself the headache and buy a Samsung or a Crucial instead.
Purchased from Walmart, box was new and sealed, when opened it was missing USB cord, could not connect to computer, luckily we had an extra one we could use, but you pay a nice price to find out it's missing piece's, so Western Digital should do better at checking contents of their boxes
I strongly do not recommend this company. First, I had to wait over 4 weeks for the delivery of the ordered product, which was already very frustrating. After returning the order, the situation became even worse — I have now been waiting for my refund for over a month. I contacted the company multiple times, and each time I received a different excuse, such as the Christmas period or system issues. No real help or concrete action was ever taken. In the end, I was forced to file a credit card chargeback. This company clearly shows a lack of respect for its customers and fails to meet basic service standards.
Owned a western digital hard drive for some time now. The other day it stopped responding just a flashing light. It contained a lot treasured memories. Received an email from them containing very basic information and directing me to companies who could recover the data which is not a cheap option. I expected a longer life from this product and a better response from them. I won’t buy another one from them and I’d urge others to avoid their products
Bought hard drive in Feb '24. It failed to mount my macbook. Contacted western digital. After trying on different computers, different cables etc the tech agreed the drive is defective and is within warranty period. However, they keep saying that the case is escalated but never honour the warranty. They do not give any reason. Every time I contacted them, the answer is the same: they are sorry be patient and then silence. Obviously this company doesn't care about customer satisfaction and does not stand behind its products.
I am extremely disappointed with Western Digital’s handling of my refund for a defective hard drive. Western Digital received the returned drive on 12/12/25, yet as of 1/6/26 there has been no refund, no status update, and no proactive communication.Despite making two calls to customer support, I have only been told that my case was placed in a “priority queue.” Unfortunately, that claim has meant nothing in practice. I receive no updates unless I call, and even then I’m repeatedly told I should “hear something soon,” which never happens.This level of poor follow-up and lack of accountability is unacceptable, especially for a well-known brand. A delayed refund, combined with vague assurances and no meaningful communication, has left me with little confidence in Western Digital’s customer support. I expected far better.
Claim your business profile now and gain access to all features and respond to customer reviews.
Western Digital (WD) is a leading provider of storage solutions, hard drives and Network Attached Storage devices for backup, sharing and storing the worlds data.
