westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

Filtered Reviews

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Review Time

Alma
Very prompt and helpful

Very prompt and helpful! My problem was resolved immediately!

5
Date of experience: Jan 27, 2025
Sam B.
Excellent Customer Service

Excellent customer service. I got in touch regarding an overdue payment on my account, explaining when I'll be making the payment and apologising that there was a delay on my side. I recieved a letter and an email confirming that a note was added to my account to reflect this. Never had any issues with The Westminster Collection and will continue to use them to grow my coin collection!

5
Date of experience: Jan 27, 2025
Luther Scott
Avoid this company

Avoid this company! Took money from my account without my consent! No reply to email.

1
Date of experience: Jan 25, 2025
Maxmaxounet9971
Thank you so much for the speedy reply…

Thank you so much for the speedy reply and for sending me another presentation case.excellent customer service.I look forward to buying from you for many years to come.

5
Date of experience: Jan 25, 2025
Bram S.
The customer service agent to whom I…

The customer service agent to whom I spoke was polite, understood my requirements and carried out my instructions efficiently.

5
Date of experience: Jan 24, 2025
Yellocx75
Caring people .

The lady put right the coins. She stopped my payments that I I had. Thankyou x

5
Date of experience: Jan 24, 2025
Astrid
Westerners could do with some staff…

Westerners could do with some staff training I had a horrible experience of how people could be so insensitive and heartless didn’t care about the individual and their grief just about getting money of people disgusting treatment.kind regards Eddie

1
Date of experience: Jan 23, 2025
Rendell Cook
Absolute trap

Absolute trap. You will buy one coin, they will subscribe you and you will receive a useless coin every month for over £30. When calling you can not get through. They don't respond to emails. This is a SCAM. Avoid this at all costs. They will continue to rip you off as long as they can. I have contacted my bank to block further unauthorised charges. This company should be ashamed of themselves.

1
Date of experience: Jan 23, 2025
Lilly Lewis
The Westminster Collection are always…

The Westminster Collection are always very friendly and helpful. My contact with them concerned a package which was taking a long time to be delivered. As if by magic the package arrived that evening (unusual for the Royal Mail) to my surprise !I contacted Westminster again to apologise for my original email and they sent me a very pleasant message.

5
Date of experience: Jan 22, 2025
BR98
were quick and professional service.

were quick and professional service.

5
Date of experience: Jan 22, 2025

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