Review Time
I was asked by another family number to purchase a coin for one of her grandchildren - she had exceeded her maximum of 2. Unwittingly, by providing card details to make this purchase I have just discovered I was signing up for future purchases, one of which has just landed on me - a spoon which I do not want and for which I have been debited. This was not at all clear at the outset and I've taken measures via my bank to make sure this does not happen again. It's a con by most people's standards.
Conned into signing up for a subscription, this was then cancelled and agreed. kept charging me for coins which were not asked for. Coins sent back using the po box address but Westminster still trying to take money from my account.Do not trust this company with any of your account details, clearly trying to scam unsuspecting customers out of money.
I had a terrible experience with Westminster Collection. On January 3rd, 2025, they emailed me confirming an order for the 2025 UK Brilliant Uncirculated Coinage Set (0535U), which I never placed. I immediately replied the same day requesting the order's cancellation, stating clearly that I did not authorize this transaction or any deliveries. Despite my explicit instructions and the 3-day notice, they still shipped the item on January 6th and charged my card without consent.I requested a full refund and returned the item via Royal Mail on January 18th (tracking number OT647948071GB). However, Royal Mail's tracking status shows "delivery attempted-address inaccessible." To date, I am still waiting for a resolution and my money back.This company’s practices are deeply concerning. I strongly advise against sharing personal or bank details with them. Avoid Westminster Collection at all costs.
i order all my coins online and as far as i am concerned westminster are by far the number one in my book. they are a great company with a top notch customer service team. i highly recommend westminster to anyone wanting a first class coin dealership. 5***** well deserved.
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Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries.
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