westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

Randall Cook
Quick call to make a payment

Quick call to make a payment, dealt with very quickly and professionally

5
Date of experience: Jan 21, 2025
asacarna15
Exceedingly helpful

Exceedingly helpful

5
Date of experience: Jan 21, 2025
Always a great service from you

Always a great service from you

5
Date of experience: Jan 21, 2025
Sammy Turner
I have used The Westminster Collection…

I have used The Westminster Collection for many years and have never been disappointed with my orders , the quality is perfect craftsmanship amazing. And the customer service is there to help you thank you 😊

5
Date of experience: Jan 20, 2025
Myrtle S.
Think there should be a tick box so…

Think there should be a tick box so people realise they are going to be in a subscription

5
Date of experience: Jan 17, 2025
Kira Morgan
Conned!

I was asked by another family number to purchase a coin for one of her grandchildren - she had exceeded her maximum of 2. Unwittingly, by providing card details to make this purchase I have just discovered I was signing up for future purchases, one of which has just landed on me - a spoon which I do not want and for which I have been debited. This was not at all clear at the outset and I've taken measures via my bank to make sure this does not happen again. It's a con by most people's standards.

1
Date of experience: Jan 15, 2025
AF85
Conned into signing up for a…

Conned into signing up for a subscription, this was then cancelled and agreed. kept charging me for coins which were not asked for. Coins sent back using the po box address but Westminster still trying to take money from my account.Do not trust this company with any of your account details, clearly trying to scam unsuspecting customers out of money.

1
Date of experience: Jan 10, 2025
Jemima S.
Terrible experience, avoid!

I had a terrible experience with Westminster Collection. On January 3rd, 2025, they emailed me confirming an order for the 2025 UK Brilliant Uncirculated Coinage Set (0535U), which I never placed. I immediately replied the same day requesting the order's cancellation, stating clearly that I did not authorize this transaction or any deliveries. Despite my explicit instructions and the 3-day notice, they still shipped the item on January 6th and charged my card without consent.I requested a full refund and returned the item via Royal Mail on January 18th (tracking number OT647948071GB). However, Royal Mail's tracking status shows "delivery attempted-address inaccessible." To date, I am still waiting for a resolution and my money back.This company’s practices are deeply concerning. I strongly advise against sharing personal or bank details with them. Avoid Westminster Collection at all costs.

1
Date of experience: Jan 03, 2025
Shawna B.
premium dealers and customer services.

i order all my coins online and as far as i am concerned westminster are by far the number one in my book. they are a great company with a top notch customer service team. i highly recommend westminster to anyone wanting a first class coin dealership. 5***** well deserved.

5
Date of experience: Dec 31, 2024
tyfab
Quick service

I asked for a refund that I had overpaid and it was refunded within 24 hrs. Excellent service.

5
Date of experience: Dec 31, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More