Name: westwing.es
Telephone: 912582937
Rating: 4.1

Nicki Turner Guest

Have bought a great variety of goods

Have bought a great variety of goods, decorations, kitchen utensils over many years, good quality product and fast delivery, good customer service if something goes wrong.

Date of experience: Feb 01, 2024

BT Guest

2 years ago

Westwing delivers quality every time

Westwing delivers quality every time, promptly and reliably. My favourite online shop!

Date of experience: Dec 16, 2023

Melvyn Smith Guest

2 years ago

Having ordered over 7000€ worth of…

Having ordered over 7000€ worth of goods, when I report a faulty lamp (300€) I was told it was my fault as I must have dammaged it myself!!!Then today received 2 bedside cabinets of which 1 was badly dammaged and the draws jammed shut. They came flatpack with over 40 screws, bolts, fixings and no instructions. Impossible to put together. Item quality from this company is very hit and miss.I have already informed you of the order number and contact details as requested

Date of experience: Oct 27, 2023

Marcie R. Guest

2 years ago

I like it

Very nice furniture

Date of experience: Oct 19, 2023

Lupsione1 Guest

2 years ago

Very simple, good discount

As below, very easy easy experience

Date of experience: Oct 14, 2023

Rosamund Scott Guest

2 years ago

My cart was erased while doing really…

My cart was erased while doing really big shopping - lost 4 hours for reviews and cart fulfillment while Westwing lost over dozen thousands euros

Date of experience: Oct 07, 2023

Beridry88 Guest

2 years ago

Huge choices

It was a bit long choosing as the choice is so big but I got the items I wanted at the end.

Date of experience: Sep 30, 2023

Dominic Tucker Guest

2 years ago

Good website

Date of experience: Sep 29, 2023

Babette Cooper Guest

2 years ago

Very delayed item; sofa itself is very nice

Edited: Company got in touch to let me know that the sofa was delayed because they are made to order, and the item did not pass inspection so they had to start over from scratch. It eventually did arrive Nov 8th, so about an additional 6 weeks past the original thirteen week timeframe. The item itself is very nice and I'm happy with it. The company gave me a 100€ gift card in compensation for the delay.Thirteen weeks into an 11-13 week window waiting for a sofa delivery, I logged into my account to check for updates. The order had been quietly updated to now show the delivery window being an ADDITIONAL 3-11 weeks. No email from the company about the delay, no explanation when I called. The only option is to cancel the order or wait. I don't even know which to do, because the difference between 3 more weeks without a place to sit and relax in my home vs 11 more weeks is a huge one! Extremely frustrated.