wework.com

1.6
1.6 Based on 80 reviews

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Average Rating

1.6

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5

80 Reviews

5 Star
9%
4 Star
4%
3 Star
5%
2 Star
7%
1 Star
75%

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Talitha Long
Sex on site (felt very uncomfortable) 708 Main St and 609 Jones Rd - Houston, TX

Unfortunately 1. Manager openly discussed sexual encounters during trips he took to Mexico. This is not illegal, it is just distasteful. 2. To the absolute best of my knowledge they were of legal age, but I was afraid to ask and the entire discussions creeped me out. 3. 2 WeWork members openly had sex on site, and to my knowledge a couple of the higher up staff members openly knew or turned the other side.4. Black Lives Matter was openly ridiculed by some members.5. Lot's of homophobic and transgender jokes that I did not find funny at all.It's just a disgusting culture

1
Date of experience: Nov 10, 2021
SC86
Absolutely dreadful experience during…

Absolutely dreadful experience during COVID19. We have been a loyal customer in London for 4 years and recommended many small businesses to them. We had to pay full 100% rent for April May and June during lock down when the British government asked the british people NOT to go to their place of work unless they were an essential worker. We Work is hiding behind a corporate statement that they kept their offices open so clients could work if they chose to. ie if clients chose to defy the british government and put our NHS and lives at risk by travelling to work. If you want a real laugh go the values page on their website - in this together - grateful for my custom, authentic - I think not. We won't be going back. -WeWork ValuesAuthenticTenaciousGratefulTogether

1
Date of experience: Jun 17, 2020
Ellie Adams
LOOKS I SPOKE TOO SOON! CAN'T BE TRUSTED

Previously I posted regarding this companies outstanding performance in returning the deposit at the end of my tenancy.Looks I spoke too soon as they did not return the full amount with no explanation regarding the deduction.Numerous e mails have been met with silence.If they hope I will just go way then they underestimate my persistence in ensuring companies meet their obligations to their customers as they expect their customers to meet their obligations.

1
Date of experience: Jun 16, 2020
MrDemoniak13
Really bad experience duing Covid

Really bad experience duing Covid - Will do absolutely nothing for existing members in terms of rent. Imagine keeping the building open throughout the pandemic so you can charge your members full rent?? Horrendous to deal with and there is abviously no longevity in the company as they take very short sited measures to collect as much as they can until they go bust....

1
Date of experience: Jun 15, 2020
Jayson Cook
Worked in a wework for two and a half years. You can do better

Worked in a wework for two and a half years. Most of it was fine but it got progressively worse from when I started Issues:1) staff turnover - every 3 months they move anyone good out to a new building, meaning the staff got worse and worse all the time. In the 2.5 years i was there they changed the manager 4 times and the rest if staff even more often2) crap repair times. In Manhattan functioning elevators is essential. When u work on the 14-25th floor of a building walking up and down is not reallly an option. at any given point one if the two were out of service. While dumping billions into expansion they cant manage to do more than repeatedly band aid a serious issue. Elevator wait times often 10-15 minutes 3) many if the nice community things, like breakfast on Mondays, were cut out. Missmanagement and massive issues with WeWorks business model are well known. Major capital constraints bled through to the services themselves At the end if my time, I can say i will never work at another wework. Will be finding a different coworking company soonWhat sums it up, after 2.5 years in this building 4-5 days a week, the woman who was working didn’t recognize me, and i waited 30 minutes just to be let in the building. The place and its employees suck

1
Date of experience: Jun 08, 2020
Dana Long
Soulless corporation

Soulless corporation. I bought membership during lockdown for £130. A few days after, they tried to charge me £336. I wrote to support TWICE to cancel, I cancelled from the website, and WeWork is STILL trying to charge my card, every day, with the £336!!! That is so dodgy and unprofessional. No wonder why this corporation is failing. It’s anti-customer-centric and robbing its customers. Let me also mention that when I went there, there wasn’t even a reception person to make me a card to enter and exit.

1
Date of experience: Jun 07, 2020
Rob P.
WeWork fail at what they claim to be best at

WeWork advertise themselves and their services as something extremely different to what you get. They try to impress you with free coffee, events, meeting rooms, networking opportunities and other 'perks', but that is only to suck you in and commit. They will stop those benefits eventually and you'll be left with a tiny office or desk, looking at your contract and wondering why you signed.

1
Date of experience: May 28, 2020
PT84
London- Really, Really Poor

London- Really, really poor.Claimed that the building was open for "key workers" during the coronavirus pandemic. The reality is that they opened the building as the contract states that if they fail to provide office space for 2 months then clients are no longer liable to pay.Trying to negotiate terms with them is a case of smoke and mirrors. You agree a price only for it not to be the price, they will then quote a clause in the contract and add on 3%. The sales/ customer experience is abysmal.They should be ashamed of themselves.

1
Date of experience: May 26, 2020
Dorian S.
Disappointing Customer Support

Disappointing! WeWork Manila is not working with us on a reduced rate despite the fact the entire city is closed and the building inaccessible.

1
Date of experience: May 19, 2020
Isidore Brooks
Social Distancing concerns?

We rent a 6 person room from We Work but we are worried that when we are allowed back in, that it would be too small to maintain social distancing in the room. Refreshment facilities and Hot desking cannot be kept clean constantly to keep us safe. Does anyone else has similar concerns? Have you been in touch with We Work about it, if so, what have they said?Thanks,Jack

1
Date of experience: May 12, 2020

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