whisky52.com

4.6
4.6 Based on 340 reviews

We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or ...

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Average Rating

4.6

/
5

340 Reviews

5 Star
84%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

lierox
Forced subscription.

I signed up, through an advertisement they gave as we bought our house. I got my first bottle, went to cancel as advertised. First you get a bunch of annoying begging to stay with them, then you can't even cancel online. You have to ring them, and it has to be weekday 9-5. No reason for that whatsoever. Just let me cancel. They just want to get money from rich/unorganised people. Not on.

1
Date of experience: Oct 18, 2025
Debbie Macleod
PERFECT CUSTOMER SERVICE

PERFECT CUSTOMER SERVICE. PHONE WAS ANSWERED INSTANTLY AND THE OPERATOR WAS LOVELY AND VERY INFORMATIVE AND DEALT WITH MY ENQUIRY INSTANTLY. ALSO THE WHISKY IS A DREAM.

5
Date of experience: Oct 17, 2025
Josie Rodgers
Mark O’Leary

Polite customer service team. No hard sell or pressure to commit.

5
Date of experience: Oct 17, 2025
Rab pollock
Great service and customer service team…

Great service and customer service team cant wait to try my malts again

5
Date of experience: Oct 16, 2025
chris gascoigne
customer service

couldn’t fault the customer service I spoke to Finlay Darrah and he was very polite and extremely helpful

5
Date of experience: Oct 16, 2025
Allan
Top marks for product

Top marks for product, presentation, and personalised customer service. It's not really priced to compete with full sized bottles from online retailers and if you buy your spirits from your big supermarket then you might feel a pinch of disappointment. As a members' service, it's a lovely treat to look forward to, and that's part of the point. Makes a great gift and a good talking point amongst friends. I'd kick the little print magazine, whack a QR code on the box, and cut £3 off the price.Members' area has a redeemable points system for internal reviews. Phone service (thanks, Finlay) for queries and cancellations. Option for bi-monthly delivery. Recommended.

5
Date of experience: Oct 16, 2025
Sean
V good products and customer service

Called to cancel my subscription. I wish you didn't have to call to do this but the guy I dealt with, Finlay Darrah, was very warm and personable.Products I received during my subscription were also very good.

5
Date of experience: Oct 16, 2025
Quinny the Pooh
Julie on customer service is mint

Firstly, the whisky is half bottles, but very good all the same. I had to stop my subscription due to a change of circumstances and Julie was very helpful. She did manage to get me to use a voucher I didn't know I had to get a bottle for half price, so great at selling without pushing and leaves me with a bargain!

5
Date of experience: Oct 15, 2025
bis kit
Cancellation

Had to cancel my subscription,Shaun who dealt with me was excellent.itbwas a pleasure to be dealt with successfully by him

4
Date of experience: Oct 14, 2025
Paula
Julie made my day by giving me a wee…

Julie made my day by giving me a wee call just to check on how I was enjoying the wine subscription. Her lovely friendly demeanour over the phone and a wee chat too and offered me the whisky deal with just paying postage for the first month. My day just got better! Thank you Julie so much. You are amazeballs 🤩

5
Date of experience: Oct 14, 2025

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Business Details

  • We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe.

    Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way.

    We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers!

    Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading!

    For more information, see our FAQs: https://www.whisky52.com/faq

    Or if you need to get in touch then please reach out to us via https://www.whisky.com/help

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  • call 01315632327
  • language https://www.whisky52.com

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