whisky52.com

4.6
4.6 Based on 340 reviews

We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or ...

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Average Rating

4.6

/
5

340 Reviews

5 Star
84%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Nadine
Great customer service, but obstructive subscription set up.

The customer service is great, when I spoke with Charlotte she was warm, professional and really efficient. This would encourage me to interact with the company again. The missing star is because of the company policies. It’s a subscription service, but it’s a real shame that you don’t get a reminder ahead of the next payment/delivery. If this was available, I’d be far more likely to opt to skip months but keep the subscription, but as it isn’t an option, I have found myself in the position of cancelling both subscriptions (whiskey and beer). You can skip months if you log in, but you have to remember to do it in advance, which is something that I can’t be trusted to remember just now! The route to cancellation is also a pain, you can select the option on the website, but this just serves as an opportunity for the company to offer you various discounts, and then you have to call to cancel, mon-fri 9-5. It feels quite draconian for a modern subscription in this day and age.

4
Date of experience: Sep 09, 2025
Wonderful Whisky

Wonderful whisky - excellent customer service, very friendly and extremely helpful.

5
Date of experience: Sep 05, 2025
Jane Dearie
Very nice whisky

Very good whisky, good quality. Change in circumstances meant I had to cancel my membership, but a call to the company was handled quickly and courteously by Kay Kaur. I would definitely recommend the Company and its products.

5
Date of experience: Sep 05, 2025
Great for whiskey lovers

Did this as a gift and they loved it, great gift for a whiskey lover. Kaye was very helpful on support when I needed to call about my subscription.

5
Date of experience: Sep 05, 2025
Great service from Julie

Julie explained the whisky available on offer perfectly.

5
Date of experience: Sep 05, 2025
Richard
I have loved my Whisky 52 subscription…

I have loved my Whisky 52 subscription since I started. The whisky has been consistently excellent and it is really interesting to see just how global the art of making single malt whisky has become inspired by the home of whisky, my birthplace and homeland, Scotland.I have had to pause my subscription and Kaye, who took my call, could not have been more helpful and was able to arrange for my sub to be paused until the New Year which I didn’t even know was a possibility so thanks, Kaye!

5
Date of experience: Sep 04, 2025
Thanos Dim
Great customer support

Great customer support. Kaye handled my enquiry quickly and efficiently. Really enjoyed the whisky too.

5
Date of experience: Sep 04, 2025
CStinson
Fantastic customer service

Fantastic customer service, thank you to Kaye for sorting me out.For me, I don't drink enough to warrant the subscription. But highly recommend the them and the quality of the Whisky :)

5
Date of experience: Sep 04, 2025
Dave Bradley
Joseph was so cheerful and helpful

Joseph was so cheerful and helpful, it was a pleasure to speak to him. His knowledge and customer service were superb and he answered my query to a very satisfactory conclusion. Thank you.

5
Date of experience: Sep 02, 2025
Edward Webber
Great whisky options and regular…

Great whisky options and regular deliveries, with helpful customer services team when looking to cancel account

5
Date of experience: Sep 02, 2025

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Business Details

  • We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe.

    Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way.

    We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers!

    Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading!

    For more information, see our FAQs: https://www.whisky52.com/faq

    Or if you need to get in touch then please reach out to us via https://www.whisky.com/help

    See more

  • call 01315632327
  • language https://www.whisky52.com

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