Review Time
Speedy response, helpful, informative. Nuno and all the staff at Winsurance have gone out of their way to help us negotiate the complex world of Portuguese health insurance. They have supported us, clarified situations, and gone to bat for us on several occasions. Can't recommend them more highly--unlike some other agents we have dealt with!
Cristina was very patient and incredibly kind as she helped me to navigate through the options for car insurance. She found what appears to be excellent insurance with a policy written in English. And we benefited from a very nice discount since we have used Winsurance before for health insurance. Everyone that I have worked with at Winsurance has been super kind and have given complete explanations of everything as we navigate buying insurance in the unfamiliar territory of our new homeland - Portugal!
We were in need of Portuguese health insurance, and were given the name of Winsurance through some contacts. Needless to say, we were thrilled with the quality of the Winsurance customer service! Working with the professional and always-available "customer journey assistants", Helena and Camila, was truly a joy. Both of them helped us navigate the twists and turns of a foreign health care system, and now we are pleased to say we have a policy. In short, the process was quick/ easy, the communication outstanding, and our assistants were friendly and kind. Thank you, Winsurance!
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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