Review Time
Annette and my first experience with Winsurance was years ago {2022} when we first decided to move to Portugal from California. Every detail was covered and explained. Executing our transactions from Travel insurance, Health Insurance, Vehicle and just recently Property insurance has been completely effortless. Each insurance need was handled by a person of that specialty. When setting up a completely new life in another country, it is extremely important having a company that can understand your needs and can execute the transaction digitally. We have and will continue to recommend Winsurance to new Expats and local Portuguese friends who inquire about our insurance products.
I recently had the pleasure of working with Winsurance as my health insurance broker, and I couldn’t be happier with the service I received. The process was seamless and professional. I want to give a special shoutout to Camila and Nuno for their outstanding assistance. They were available to meet and talk with me without the long wait times typical of other providers.Camila was incredibly knowledgeable and patient, taking the time to understand my needs and providing me with multiple options that fit my budget. Her expertise made the decision-making process much easier.
Winsurance has been a helpful and trusted business since I immigrated to Portugal. It's one less thing to worry about in all the business that needs to get done during such a move. I have purchased travel, health, and car insurance policies from them. They provide quick quotes, friendly English-speaking service, and easy purchasing processes. Highly recommend.
I cannot say enough how grateful we are to have found this company to help us navigate our insurance needs and questions. In an unfamiliar country and customs, Helena, Camila and Nuno have been there for us with every step. We have had some situations when we did not know what to do nor understand how to proceed and when we ask, we get an immediate professional, experienced response. This team has been our guardian with every aspect to protect us at all times. We have all of our insurance, Health, Homeowners and Car with this company and can say they go above and beyond. I ask alot of questions and they don't get frustrated ever. They answer immediately even when they may have already addressed this with me before. We highly recommend this company. Helena, Camila and Nuno have become our friends and guardian angels. This is a wonderfully safe company in which we trust.
Dealing with your agent, Helena, was very easy and a pleasant experience. I felt very confident that we made the right choice. We shall be hopefully utilizing your services again once our visas get approved and move permanently to beautiful Portugal.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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