Review Time
Gonçalo was prompt, thorough and flexible with our insurance needs. He explained the terms clearly and helped us navigate to have our policy in place when we needed it, in this case to accomodate our travel plans. We were also able to clarify a few detail with him during an online community forum we participated in. I highly recommend Winsurance for your insurance needs. We have secured various policies through them and always have a good experience and it is affordable.
Gonçalo was prompt, thorough and flexible with our insurance needs. He explained the terms clearly and helped us navigate to have our policy in place when we needed it, in this case to accomodate our travel plans. We were also able to clarify a few detail with him during an online community forum we participated in. I highly recommend Winsurance for your insurance needs. We have secured various policies through them and always have a good experience and it is affordable.
I am very impressed with KNOK, through Winsurance! I was able to have an online doctor visit within three hours of my call and received a prescription by email, just after the call. What a great doctor, that understood my symptoms and has me on a path to feeling and getting better.Kudos to Rita at Winsurance, for showing me the simple steps to using KNOK.
My agent Madalena Rodrigues was excellent. She was extremely helpful and quick to respond to any concerns. She provided me with a plan to suit my needs and walked me through the process. It went very smoothly.I would highly recommend Madalena and enjoyed working with her.
Rita and the whole team were so very helpful, I can’t recommend them enough. Not only that but I feel the cost for our coverage was extremely reasonable with 2/3 of my family having health conditions. I love being able to pay the whole amount upfront instead of paying monthly.
We were referred to Madalena from our friend and it was a true pleasure doing business with her. We don’t speak fluent Portuguese or know our way around the bureaucracy of Portugal beings though we are Americans, she was very patient and passionate about her job. She actually went above and beyond with some of the things I was asking her to do. I would definitely refer Madalena to anyone.
Madalena took care of everything for me. I just told her what I needed, and she handled the whole process professionally and efficiently until I got my insurance. She was super friendly, helpful, and always available. I highly recommend Winsurance and Madalena without hesitation!
Goncalo Mateus helped me with my reimbursement for treatment with an orthopedist. He continually kept me informed and contact the insurance company regarding the status of my reimbursement. He never gave up and provided me with clear information. If it were not for Goncalo, I would have had to deal with the insurance company on my own which would have been difficult for me. I cannot thank Goncalo enough for all he did to help me with this insurance claim.
Winsurance is a great company that made finding insurance in Portugal very quick and easy. My contact, Rita, was very helpful and relatable. As an expat, I was feeling overwhelmed by the whole idea of looking for private health insurance. Rita emailed me all the necessary information to make an informed decision with confidence. The process was completed quickly, all by email. I highly recommend this company.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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