Review Time
The folks at Winsurance go the extra mile. Not only do they go out of their way to help you understand the policies they are recommending, but even once the policy is in place they make themselves available for further questions. For example in obtaining health insurance, we were able to set up a video call and step us through how to use the services we've paid for. Highly recommend Winsurance.
This is my second five-star experience with Winsurance. A little over a year ago, Cristina C. held my hand and helped me through my first Portuguese auto insurance policy. This time, it was homeowners insurance. Camila B. guided me through every step of the process with a product that was within my budget and made sure that I understood everything before committing to anything. Her level of Customer Service is world class as well as the depth of her product knowledge. I can't recommend Camila and Winsurance highly enough!
We found Winsurance to be a wonderful resource in our journey to living in Portugal. With so much to do and so much to think about in the immigration process, it was invaluable to find a partner to simplify the process and provide reliable advice. Most notable was the always pleasant and responsive assistance of Helena. Communication was prompt, clear, and patient … in easy to understand English. Winsurance earned our trust and our thanks. I highly recommend.
Our lawyer recommended Winsurance as an expert insurance provider in Portugal, and they were correct! We have had a great experience. Helena goes above and beyond. She welcomes questions or needs in a consistently warm and professional manner, and she helped us find the perfect insurance for our situation. We are happy we chose to work with Winsurance and definitely recommend.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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