Review Time
I worked with Cristina Cahongo at Winsurance to purchase car insurance for the first time as a new resident in Portugal. She is excellent in providing all the necessary information, and asking the right questions to make the process as smooth and quick as possible. I am very grateful for such a positive experience.
The Winsurance team is exceptionally professional, efficient and provide excellence service. They are customer-service focused, very responsive and incredibly professional. All team members communicate with each other which provides an amazing and integrated customer service experience. I highly recommend the Winsurance team.
Helena and Camila walked us through every step to get our insurance. Helena was very patient with us, not knowing anything about insurance system in Portugal. Once we decided on the plan, Camila stepped in and gave us detail instructions on every step that we had to go through with insurance company (which of course is in Portuguese!). We cannot thank them enough for everything! Thank you
My wife and I recently moved to Portugal and were in need of private health insurance as well as car insurance.From our initial contact with Nuno and his team at Winsurance we discovered they were incredibly quick to respond, very cordial and professional.During our first virtual meeting with Nuno, we were able to confirm the fact that we were in excellent hands. He was very attentive to our needs, listened to all the details, provided clear explanations and options and make sure we were taken care of.The service they provide goes way above and beyond providing you with good quality, cost-effective, and competitive products. The level of service, the attention to detail and the fact that they truly look after your best interest sets them apart from the competition. Moving to another country is an adventure in itself which comes with a certain level of uncertainty, fear and uneasiness when it comes to transactions such as obtaining insurance policies.We were able to obtain excellent policies for our private health insurance as well as our auto insurance.Nuno, Camila and Cristina who were the people we interacted with, are perfect examples of what superb customer service it’s all about.We feel blessed to have found them and feel totally at peace, knowing that we’ve made the right choices thanks to their guidance.If you’re looking for insurance products in Portugal, don’t spend time looking anywhere else, just contact Nuno and his team and you will be very glad you did.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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