Review Time
The service we received was outstanding. They are professional, will have a video meeting with you and are always available for questions before and after the insurance purchase. The are most kind and understanding as well. We have used this company on 2 different occasions and I would never consider using any other company. I give them my highest recommendation.
Our experience with Winsurance was superb. We worked with Helena through the process of getting traveler's and private health insurance. She was incredibly responsive and thoroughly explained everything for us. Winsurance scheduled video calls with us to go over all of our options and made recommendations based on our family's needs. We even had an emergency that required a fast change to our policy during an important appointment. Helena performed a miracle in making the needed updates quickly. We can't recommend Winsurance enough. You'll find people who are both kind and exceptional.
I continually turn to WINSURANCE for my insurance needs. I find them very trustworthy and always available if I have questions or concerns. Camila is always cheerful and extremely helpful whenever we communicate. Thank you Camila and WINSURANCE.
Consistently excellent service from Helena, Camila and Nuno. They are fast and always answer all my questions about home owner's insurance and car insurance. I trust that I am in good hands with these professionals and experts.
I had a great experience working with Winsurance on setting up my health insurance with the MGEN Ideal plan. The team, especially Carlota, Camila, and Helena, were incredibly helpful and responsive throughout the process. They provided detailed information, promptly answered all my questions, and guided me step by step to ensure I understood everything clearly. The whole process was seamless, and their customer service made a potentially stressful decision straightforward and easy. Highly recommend Winsurance for anyone looking for a smooth and supportive insurance setup!
Camila was a great help in getting motorbike insurance sorted. Received prompt replies to questions and all in english. Already used Winsurance for private health insurance and would easily use again for any other insurance requirements.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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