world-of-bottles.co.uk

4.4
4.4 Based on 40 reviews

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Average Rating

4.4

/
5

40 Reviews

5 Star
73%
4 Star
12%
3 Star
2%
2 Star
2%
1 Star
10%

Filtered Reviews

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Review Time

Jake Powell
Quick service

Fast service, excellent pricing, and well packaged.

5
Date of experience: Aug 30, 2025
Weck jars

I had issues with a previous order where jars arrived broken, but I received a full refund. My new order arrived safely. I felt the earlier packaging was inadequate, contributing to the breakage. I have ordered multiple times and the packaging has consistently been excellent, including this last order. My only concern is the duration from order to delivery, as packages seem to linger with the courier in Germany.

5
Date of experience: Aug 21, 2025
Linda
Perfect shape and size

Exactly the shape and size I needed, with prompt delivery and good packaging.

5
Date of experience: Aug 15, 2025
Charlee Walker
Lack of communication and shipping information.

I placed an order worth over £50 and received an invoice confirming payment almost immediately. After that, there was complete silence—no shipping confirmation, no tracking information, no further communication of any kind.After 10 days with no update, I emailed to request clarification and received only an automated response explaining that they were experiencing a high volume of emails and discouraging follow-ups as it would "slow things down further." I also attempted to call the listed number (based in Germany), but the call wouldn’t connect at all.Ironically, it was only after posting a review on Trustpilot that I received a reply acknowledging shipping delays. The order arrived about a week later—well-packaged and correct—but the lack of basic communication throughout the process was extremely frustrating.Most reputable companies today send order updates, packing confirmations, and tracking details as standard practice. This lack of transparency and absence of customer service is unacceptable, and unfortunately, it means I’m unlikely to order from World of Bottles again. Take note: your products may be fine, but your customer service needs serious improvement.

2
Date of experience: Jun 19, 2025
Karli Barnes
An excellent company

An excellent company. I have been using them for a year now, and the service gets better. The bottles were so well packed, not one was broken this time. thank you, World of Bottles.

5
Date of experience: Jun 19, 2025
Algernon Wilson
Easy to order and delivery was quick

Was easy to place order and item arrived in one peace and was a good price, highly recommend

5
Date of experience: Jun 01, 2025
Gia Price
Brillant Service

Brillant Service ! 🌟 Very Happy … Very Friendly & Helpful Customer Service, Great Prices, Quality Products, Quick Delivery… Thankyou

5
Date of experience: May 21, 2025
Flint T.
The apothecary bottles are perfect...

The apothecary bottles are perfect...Exactly what I was looking for, just as shown on the images with thick quality glass and good corks to make a seal.Sadly the bottles were not packaged sufficiently for transit and some we're broken on arrival.

4
Date of experience: May 18, 2025
These guys are great always helpful and…

These guys are great always helpful and when a box was lost in transit they replaced it rapidly! Thank you so much

5
Date of experience: Apr 29, 2025
Johnny Barnes
Well packed and Arrived on time,

Well packed and Arrived on time,

5
Date of experience: Apr 20, 2025

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