Review Time
I had an issue with underfloor heating not working - everything had been fine before. I did my own troubleshooting and thought it must be the Wundersmart controller. I called the technical support team and they went through the issue methodically with me - one step at a time. It actually ended up being an issue with one of Honeywell heating valves and nothing to do with the Wundasmart unit. Even although this was the case, the technician made sure I exactly understood the issue. I went and bought a new valve and installed it - all works now. Thank you for a super service. These units have been flawless and we have a pretty big house and zones in every room. Great product.
I had an issue with underfloor heating not working - everything had been fine before. I did my own troubleshooting and thought it must be the Wundersmart controller. I called the technical support team and they went through the issue methodically with me - one step at a time. It actually ended up being an issue with one of Honeywell heating valves and nothing to do with the Wundasmart unit. Even although this was the case, the technician made sure I exactly understood the issue. I went and bought a new valve and installed it - all works now. Thank you for a super service. These units have been flawless and we have a pretty big house and zones in every room. Great product.
I would just like to say this review is based on the service received by Angelo in technical. Self install and setup is not as easy as made out, but the technical help received from Angelo was fantastic. Very knowledgeable and went above and beyond. Wunda you need to look after this man!
My experience I had dealing with Wunda has been great. Sales, design, technical help, payments, delivery and after sales help, all excellent. I’m happy to recommend them and their products. Well done Wunda and Samantha was always very helpful.
Angelo was so helpful, talking me through what I needed to do with the thermostat to try and get it unlocked. When all options exhausted a new one ordered. So impressed with the patience, not feeling rushed and just helpful service - thank you !
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Wunda Group, designing and delivering award winning underfloor heating for over 15 years.
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