Name: wundagroup.com
Telephone: 01291634145
Rating: 4.8

Elizabeth Guest

If I could give 6 stars I would!

I cannot rate the company and the system more highly. I was sceptical about having a retrofitted "overfloor" system but so far everything is working really well. We are in the process of expanding the system throughout the ground floor of the house which is usually really cold and I can't wait. Throughout the whole process the team at Wunda have been so helpful and thorough. They even give you some training if you want to fit the floor yourself.

Date of experience: Jan 08, 2026

DL Guest

3 months ago

Had a problem with my thermostat so…

Had a problem with my thermostat so gave wunda a call for some guidance. Angelo from the tech department called me straight back and had my thermostat up and running again within 3 minutes! Amazing service and support. Angelo you made our day- thank you!

Date of experience: Jan 07, 2026

Pillman Guest

3 months ago

I wanted reliable service...

I wanted reliable service and high quality product at an affordable price when considering under-floor heating and bedroom radiators. I was recommended Wunda. My experience after 3 years is Wunda customer service is reliable and quality unquestionably of high quality. Angelo helped me patiently and professionally to solve a technical problem that arose with the installed system. I highly recommend Wunda to anyone considering installing Wunda, particularly if the want the best customer service experience.

Date of experience: Jan 06, 2026

Oleksandr Koshevyi Guest

3 months ago

All was smooth

All was smooth, everything works well

Date of experience: Jan 01, 2026

Tom Blackmore Guest

3 months ago

Excellent from start to current.

I’ve had my UFH system installed for just over 2 years, it has really transformed my home. I have a traditional screed system.I also have the Wundasmart system which controls the UF and radiators using wireless thermostats. It has been faultless until this weekend where the UF connection box lost signal.Upon further inspection it was clear there was a fault with this.I called the Wunda helpline and spoke to the technical department and explained the issue. They had no quibble about replacing the faulty connection box. As I was local I collected it this morning. Now installed and working perfectly.The Wunda equipment is excellent quality, this is why I was surprised to have discovered a fault, but with aftercare service that good is very impressive.

Date of experience: Dec 23, 2025

George Hawkins Guest

3 months ago

Design process was fantastic with Kim

Design process was fantastic with Kim, lots of back and forth making sure every detail or concern was sorted. Looking forward to delivery date now.

Date of experience: Dec 18, 2025

James Guest

3 months ago

Excellent service from Kim

Excellent service from Kim, paid and delivered next day before Christmas. Can’t fault it

Date of experience: Dec 18, 2025

yip chris Guest

4 months ago

Very responsive to messages.

Date of experience: Dec 10, 2025

Steve J Guest

4 months ago

Rang with a technical issue

Rang with a technical issue. Luke couldn't have been more helpful in diagnosing and helping to resolve the issue. Great, quick and personal service - excellent.

Date of experience: Dec 03, 2025

Brian Parry Guest

4 months ago

Speedy reply to email query

I emailed support with a query and received a helpful reply in less than an hour and a half! Incredible!In the past I have spoken to Wunda by telephone and they were incredibly helpful.