Review Time
This is the 2nd time we have installed the Wunda water-based UFH system, the 1st time being so straight forward, we didn't look anywhere else when we moved to a new place.The service is absolutely brilliant with a great sales team, a truly helpful & responsive planning team & another set of lovely people who help with any questions during the installation.Cost effective, easy to install for competent DIYers, easy to run - what's not to love. We would highly recommend using Wunda & should we ever move again, I suspect we'd install a Wunda system again too.
The rapid underfloor heating has been installed for approx 18 months had a few teething problems but I can honestly say the after care service is great. Always there to help and explains clearly. The systems works brilliantly and would recommend.
Aftercare ServiceHaving moved into our home in January, the underfloor heating had already been perfectly programmed by the previous owners for the winter months. When winter came around again, I found myself struggling to understand how to programme the 24-hour UFH system.I contacted customer services via email and received an almost immediate response with clear, excellent advice. They also offered to talk me through the programming over the phone if I preferred.Luke was exceptionally helpful, patient, and supportive, explaining each step in a clear and easy-to-understand manner. The level of aftercare and support was outstanding. I wouldn’t hesitate to recommend this company.
I was really impressed with Wunda's response They called me about 10 minutes after I made an online request for advice on why my underfloor heating had stopped working. Angelo guided me to the likely source of the problem and I was able to get it working again. My system is around 10 years old so they had no obligation to help. Many thanks. Colin
I cannot rate the company and the system more highly. I was sceptical about having a retrofitted "overfloor" system but so far everything is working really well. We are in the process of expanding the system throughout the ground floor of the house which is usually really cold and I can't wait. Throughout the whole process the team at Wunda have been so helpful and thorough. They even give you some training if you want to fit the floor yourself.
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Wunda Group, designing and delivering award winning underfloor heating for over 15 years.
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