wundagroup.com

4.8
4.8 Based on 299 reviews

Wunda Group, designing and delivering award winning underfloor heating for over 15 years....

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Average Rating

4.8

/
5

299 Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
2%

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Peter Williams
Excellent company and product

Wundafloor provided an excellent solution to the problem of heating a 200 year old house with the minimum of drilling/hole cutting and radiator installation. Their prices were very competitive and the support that we received in planning and installation was first rate. The system is now installed and operating on both ground and first floor and is working better than we could have expected.

5
Date of experience: Sep 02, 2025
customer
Wunda have been amazing

Wunda have been amazing. I had to make lots of changes & they flexed & adjusted the design. Special thanks to Santa (not farther Christmas), she was amazing, very flexible & helpful.

5
Date of experience: Sep 01, 2025
Joe Harrison
The actual product is good but the…

The actual product is good but the technical support is appalling . Haven't been able to ring for at least a month (number unavailable)tried emailing didn't get any response and now after needing a small replacement part which can go through a letterbox somebody has to stay at home to sign for itAfter the product was sold feel let down

2
Date of experience: Sep 01, 2025
Adrian Hayton
Technical support from Shereen was…

Technical support from Shereen was exceptional. She was able to control my system remotely and fix the issues that the ASHP installers had left undone

5
Date of experience: Aug 29, 2025
Tamryn Stowell
Diana at Wunda has been so helpful

Diana at Wunda has been so helpful, easy to communicate with and quick to respond. We’ve yet to install the heating but I can say that the customer service has been excellent.

5
Date of experience: Aug 29, 2025
Samuel Dimitri
Great customer service - Luke Stevens

Great customer service. Luke Stevens dealt with my order. He was very patient, accommodating and responsive. Highly recommend.

5
Date of experience: Aug 22, 2025
Steve Wade
Wunda have been very impressive right…

Wunda have been very impressive right through this process. Emma in the Sales department has been really helpful, responsive, well-informed and pleasant to deal with and I have had really good supporting information and reassurance in answer to my questions. The tech team were similarly helpful when I spoke to them a couple of times.I have also been impressed by the price and the speed at which they are able to provide the product, and even the delivery has been flexible and arranged to fit in with my overall project. Thank you!I can't yet comment on the efficacy of the product because it hasn't been installed yet, but so far, so good!

5
Date of experience: Aug 15, 2025
Emma Gibson
Big thank you to Emma for helping us…

Big thank you to Emma for helping us with our order, quick to respond and very friendly!

5
Date of experience: Aug 14, 2025
Freya
Amazing Customer Service - DIY Installation Pending

Really great experience with Wunda so far! Emma was excellent, very friendly and always on hand to answer our questions. We're doing the installation ourselves and Emma was very patient and helpful while we muddled through what we needed! We haven't installed the system as of yet (it arrived yesterday), but will try to remember to update this review once we've got it up and running...

5
Date of experience: Aug 12, 2025
Steve
Wundagroup have designed the underfloor…

Wundagroup have designed the underfloor system and its yet to be installed. The design process with Daisy Huff has been excellent, all queries have been resolved. Very impressed.

5
Date of experience: Aug 12, 2025

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