Review Time
Fast knowledgeable replies to my potentially dumb questions (I have a mixed Wunda underfloor system in my extension and original conventional rads on a combi boiler). Having finished the call and sent over some finer details, Shareen called me back to ensure a pertinent but small detail in the info sent over was brought to my attention before I made changes to my system when adding another thermostat.
Fast knowledgeable replies to my potentially dumb questions (I have a mixed Wunda underfloor system in my extension and original conventional rads on a combi boiler). Having finished the call and sent over some finer details, Shareen called me back to ensure a pertinent but small detail in the info sent over was brought to my attention before I made changes to my system when adding another thermostat.
since I started using this Wunda company, I am more than satisfied, everything I needed from the beginning of the installation, during the installation and after, they were very prompt and fast, the price is very convenient, I recommend it to everyone
since I started using this Wunda company, I am more than satisfied, everything I needed from the beginning of the installation, during the installation and after, they were very prompt and fast, the price is very convenient, I recommend it to everyone
Wunda are in a premier league of their own. When we rebuilt the house we had underfloor heating installed, and since then, any question I have had has been answered, by a human, on a phone, that rings for only seconds. Any useful literature/support documents has been immediately sent through - next house, everything will be Wunda. They are the ONLY way to go.
Wunda are in a premier league of their own. When we rebuilt the house we had underfloor heating installed, and since then, any question I have had has been answered, by a human, on a phone, that rings for only seconds. Any useful literature/support documents has been immediately sent through - next house, everything will be Wunda. They are the ONLY way to go.
A third of my overboards were damaged during delivery. I notified Wunda right away but it was over a week before they got back to me. The Wundatherm Overfloor system is poor in general. It was no surprise so many panels were damaged, as it is a very flimsy system and poor value for money. I was left with lots of broken panels and with foil curled up and stuck to itself. Lots of additional time wasted during fitting using broken boards in a way that the broken bits weren't occupied by pipe, and unpeeling the stuck foil back to its place. The underlay sheets they sold to go under wooden floor were also awful, as it wasn't ‘punched’ correctly, meaning the cut outs are still precariously in place and fall out when fitting. In a sterile environment ready for flooring to go down, this can cause big issues if those 3mm cut outs make it under the floor by accident. This issue was present on around a third of the sheets. A real pain. I also went for the premium smart controls, which I've had nothing but issues with in the last 6 months. Room stats going offline here there and everywhere, smart radiator stats continuously open, despite being off. The latter also need resetting once a month to make them even barely effective. They also didn't fit my existing radiator valves, so those needed to be changed too. Poor system, poor customer service.
A third of my overboards were damaged during delivery. I notified Wunda right away but it was over a week before they got back to me. The Wundatherm Overfloor system is poor in general. It was no surprise so many panels were damaged, as it is a very flimsy system and poor value for money. I was left with lots of broken panels and with foil curled up and stuck to itself. Lots of additional time wasted during fitting using broken boards in a way that the broken bits weren't occupied by pipe, and unpeeling the stuck foil back to its place. The underlay sheets they sold to go under wooden floor were also awful, as it wasn't ‘punched’ correctly, meaning the cut outs are still precariously in place and fall out when fitting. In a sterile environment ready for flooring to go down, this can cause big issues if those 3mm cut outs make it under the floor by accident. This issue was present on around a third of the sheets. A real pain. I also went for the premium smart controls, which I've had nothing but issues with in the last 6 months. Room stats going offline here there and everywhere, smart radiator stats continuously open, despite being off. The latter also need resetting once a month to make them even barely effective. They also didn't fit my existing radiator valves, so those needed to be changed too. Poor system, poor customer service.
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