Review Time
Despite having a professional looking website, the service is anything but. I placed an order, received order confirmation immediately and no follow up or order status for two weeks. After writing several times, I received a response that they were looking into it and were going to inquire with UPS as to where my parcel is. I thanked them and asked for a UPS tracking number so I could follow up. No communication after that. Had to report it to the CC company and get my refund. Not sure how people are getting what they ordered but this is not a company I would trust. Oh and I am a US customer. Maybe those in Europe fair better🤷🏻♂️
Used Furnica many times in the past but last time was a really delayed service and this time even worse my order took weeks to come and when it did half was missing and some was wrong. Ive had no communication as you cant speak to anyone the fact its a mobile number is iffy but then add to that it doesnt work, Shocking really id say stay away if you depend on things you order actually being delivered
No tracking and no email confirmation of shipping should have been a warning but I'd used them previously without a problem. Drainer took 3 weeks to arrive by which time I'd had to get one elsewhere. Sent it back. No refund given and no one responds to calls or emails.I will take them to small claims court if a refund doesn't come through this week.
Ordered a few items for about £10. Had email confirmation for the order but week later and no update on delivery. I emailed the company for update and also said it would be ok by me to cancel and refund the order. This is what happened which is ok but disappointing that order was confirmed when though they either had no stock or weren't bothered about a low value order.
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We are an established manufacturer, importer and distributor of furniture accessories in the Great Britain. We offer a wide range of drawer runners, cabinet hinges, lift systems, sliding door systems and many more. If you are interested in our products please visit our online shop.
