Review Time
This app feels like a potential scam. It took them five days just to request my SWIFT details, and when I finally tried to make a transfer, they suddenly asked me to deposit 1k just to use the service. No legitimate apps like Revolut or Wise require anything like that. Users, be aware and cautious.
Review took 3 weeks even after verification zoom meetings. When l enquired about the delay on their chat forum, l was just continually fob off with excuses. My account is now closed and l would never recommend your service. Not customer friendly in any way.
I opened the account 2 months ago. So far so good. I’ve been using the debit cards and the experience has been flawless. The app works easy and it’s very intuitive. Good personalized service. I took a small loan and it was on rails. I’d need more time for a thorough evaluation.
Though there have some complications in the beginning with the SWIFT account details for USD transfers, everything was solved. I learned now, that in the future this will not be any problem anymore. The support was very good, I got replies within a short time.
Very slow with deal with anything. Reported a fraud 6/ 7 weeks ago and they are very slow with dealing with it wish I never opened my account. I get no updates unless I enquire about it . Will be closing this account very soon this account costs me £750+ wish I never opened it . All you get when someone contacts you is bank speak and fake concern and push around from on person then another person . Sick of repeating my self on that chat app you can't talk to a person it's all that chat app now . If you want to talk to a person you have to make a dam appointment.
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Xapo Bank is the first fully licensed, Bitcoin-enabled bank that combines the security of traditional banking with access to Bitcoin and stablecoins. Regulated by the Gibraltar Financial Services Commission, Xapo Bank facilitates wider use cases for crypto by providing simple and secure ways to store, save, earn and transact in fiat and crypto across borders 24/7.
Established in 2013, Xapo Bank was founded on the belief in the long-term potential of Bitcoin. As the first crypto company in the world to be awarded a banking license, Xapo Bank has since evolved from an e-money wallet into a digital-first bank. Xapo Bank’s proprietary technology provides a seamless bridge between traditional finance and digital assets. Following the sale of its institutional custody business to Coinbase‘s custody arm in 2019, Xapo Bank pivoted to service solely retail customers, focusing on the protection, growth and diversification of wealth.
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