yamibuy.com

2.6
2.6 Based on 200 reviews

The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. We’re bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all ...

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Average Rating

2.6

/
5

200 Reviews

5 Star
33%
4 Star
6%
3 Star
3%
2 Star
1%
1 Star
57%

All Reviews

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Review Time

William Parker
Absolutely frustrating experience.

I truly didn't want to give even one star. The package was sent to the wrong state. When I reached out to the support team, they told me to contact them again after 5 days to initiate a return or refund. To make matters worse, they actually requested photos showing the delivery status from their official website. This is incredibly disappointing.

1
Date of experience: Jan 08, 2026
corydo1521
Poor Customer Service

The package is missing, and customer service refuses to offer either a refund or a replacement. They keep telling me to come back after three days, which is a complete waste of time and energy.

1
Date of experience: Sep 28, 2025
Cameron C.
Yami is a trust worthy platform with…

Yami is a trust worthy platform with best price and best delivery experience.

5
Date of experience: Sep 26, 2025
Charlotte141215
Customer service was super unhelpful…

Customer service was super unhelpful and rude. I placed an order (my first ever order on the site), tried to cancel some items from my order 10 minutes after I placed it, and the customer service rep just kept giving me canned replies saying once an order is placed, I cannot modify it even if it hasn’t been processed or shipped yet. My only options are to keep the order as-is or cancel the entire order. Technically I probably could have reordered without the items I tried to cancel, but they were so rude that I refused to give them any of my business.

1
Date of experience: Sep 26, 2025
MB20
Fast,Reliable,Great.

5
Date of experience: Sep 25, 2025
Gage
Wide Selection of Asian products

Amazing delivery service! I got my package on the day I ordered. FYI LA areaWide selection of Asian beauty products. Lot of K-beauty brands with very good price.Definitely a underrated app!

5
Date of experience: Sep 23, 2025
Sammy L.
100 % fake product / SCAM

100 % fake product / SCAM ! I had a gut feeling it would be a scam but went ahead anyways, turns out I was right ? Contacting customer service is a JOKE ! AVOID AVOID AVOID ! If you hate your money then go ahead & buy from these clowns !!

1
Date of experience: Sep 05, 2025
KM34
Always fast, fresh, and reliable

I’ve shopped with Yami for a while now and every order has been smooth. The selection is huge—from hard-to-find regional snacks to everyday pantry essentials—and the prices are competitive. Shipping is quick, items are packed with care (no crushed boxes or leaks), and expiration dates are comfortably far out. I had one small issue with a missing item once; customer service responded same day and resolved it without hassle.What I really appreciate is the authenticity and variety—new arrivals keep things interesting, and I can restock favorites easily. Overall, Yami is dependable, convenient, and a joy to shop with.

5
Date of experience: Sep 01, 2025
Allison
Great shopping experience

Great shopping experience! The website is easy to use, shipping was fast, and everything arrived in perfect condition. Have been ordered multiple times!

4
Date of experience: Jul 27, 2025
TinaD
Counterfeit HORRIBLE product and customer service

I so wish I would have looked here before I leaped. I found an amazing perfume while traveling in Croatia and didn't have a chance to grab it. Upon my return home, I did some research and found the "same" perfume online with them. I purchased it and when it arrived weeks later it smelled like wet dog? When I reached out to them they indicated it was a third party seller and they would reach out to them. Well for my $70 bottle of perfume that smelled like wet dog, Yami offered me $12 towards purchasing something else. Really? Why would I want another bogus counterfeit product from your site? They should not be allowed to continue with marketing products that are shown as legit products only to find out its a third party who knows where, making who knows what and why..... I'm beyond disgusted and $70 lighter. So wish I would have had time to run back to get the legit product.

1
Date of experience: Jul 24, 2025

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Business Details

  • The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. We’re bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America.

  • location_on Brea, United States
  • email help@yamibuy.com
  • call 18004079710
  • language https://www.yamibuy.com/en

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